Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Staff Security Engineer - Splunk

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is looking for an experienced Staff Security Engineer with a specialization in Splunk and a deep knowledge of data lake environments such as Snowflake to enhance their security monitoring and detection capabilities.

Senior Security Engineer - Tool Implementation and Troubleshooting

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is seeking a Senior Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support their security infrastructure. The ideal candidate will have extensive experience in security engineering, handson tool deployment, and troubleshooting complex issues within various security solutions.

IT Assurance Partner

Company: BPM LLP

Location: USA

Posted Nov 25, 2024

BPM is a company that values people and has a shared entrepreneurial spirit. They are looking for a passionate IT Assurance Partner to join their team, offering a total rewards package, wellbeing resources, and professional development opportunities.

Dynamics 365 Business Central Functional Consultant L3

Company: Pax8

Location: USA

Posted Nov 25, 2024

The job posting is for a Business Central Consultant L3 position that requires expertise in Dynamics 365 Business Central and Power Platform. The role involves delivering projects, solving escalated issues, and mentoring others. The job offers a competitive compensation range and opportunities for growth and development.

Growth Marketing Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is seeking a Growth Marketing Manager to partner with Sales and Marketing Leadership to drive client acquisition and revenue growth. The ideal candidate has experience in sales and marketing, and is comfortable working with cross-functional teams.

Senior Marketing Operations Manager

Company: Signifyd

Location: USA

Posted Nov 25, 2024

Signifyd is looking for a Senior Marketing Operations Manager to own end-to-end functions, drive marketing campaign strategies, and manage marketing tools. The ideal candidate will have experience with marketing automation, Marketo, and Salesforce, and be able to collaborate with the RevOps organization.

Senior Solutions Architect

Company: Apollo

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Solutions Architect at Apollo, responsible for helping major product teams go from proof of concept to production with a federated graph. The role requires experience in engineering or architecture roles, passion for teams succeeding, and a technical background in enterprise data delivery, APIs, and GraphQL.

Engineering Manager

Company: Alma

Location: USA

Posted Nov 25, 2024

Alma is looking for an experienced Engineering Manager to lead the Coverage team, which focuses on providing accurate eligibility checks for clients. The successful candidate will have 35 years of engineering experience, 14 years of people management experience, and a passion for Alma's mission to improve the experience of therapy for providers and their clients.

Product Manager - Link

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a Product Manager on the Consumer Product Team at Stripe, responsible for building new products and features to make Link a world-class consumer brand. The ideal candidate has 8+ years of experience in a product role, with a strong background in consumer-facing products and a high level of taste judgment and design empathy.

Manager - Policy CRM & Political Intelligence

Company: Airbnb

Location: USA

Posted Nov 25, 2024

The job posting is for a Manager Policy CRM amp Political Intelligence role at Airbnb. The role involves bridging the gap between government relations teams and tooling infrastructure, providing training and support to end-users, and developing and owning the incorporation of end-user feedback into tooling enhancements.

Risk Operations Manager

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a manager position in Stripe's User Policy Operations team. The team is responsible for protecting and advancing Stripe's business, brand, and mission. The manager will lead a team of Risk Operations Analysts and will be responsible for setting a vision, building a path to execute it, and collaborating with cross-functional teams.

Project Manager

Company: Bazaarvoice

Location: USA

Posted Nov 25, 2024

The job posting is looking for a Project Manager who values mastery, authenticity, and positivity. The role involves developing and executing project plans, collaborating with internal and external teams, and ensuring a smooth professional experience. The job requires experience in managing multiple technology projects, self-motivation, organization, and exceptional communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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