Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Sourcing Lead - Education

Company: brightwheel

Location: USA

Posted Nov 24, 2024

brightwheel is seeking an experienced sourcing lead to handle exponential growth. The ideal candidate will be responsible for managing vendor relationships, optimizing purchasing processes, and ensuring a streamlined purchasing process.

Senior Program Manager

Company: Oddball

Location: USA

Posted Nov 24, 2024

Oddball is hiring a Senior Program Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in personnel management, client-facing, SAFe and Agile, systems management, implementation, financial management, and technical competency.

Staff Backend Engineer - Enterprise Workflows

Company: Webflow

Location: USA

Posted Nov 24, 2024

Webflow is a visual web development platform that empowers noncoders to create incredible experiences for the web. The company is looking for a Staff Backend Engineer to join their team, with a competitive salary range of $164,000 to $263,500 in the United States and CAD 212,000 to CAD 299,000 in Canada. The role involves designing and implementing scalable multitenant backend services and APIs, working with technologies such as Nodejs, Javascript, and MongoDB, and collaborating with product managers and designers.

Accountant

Company: Teleport

Location: USA

Posted Nov 24, 2024

Teleport is a company that helps companies stay secure while moving fast. They are looking for an Accountant to join their Finance team. The company values autonomy, security, and professionalism. They offer a range of benefits, including extensive health coverage, annual expense budget, and equity in the company.

Senior Health Economics and Outcomes Researcher

Company: Modern Health

Location: USA

Posted Nov 24, 2024

Modern Health is looking for a Senior Health Economics and Outcomes Researcher to join their Clinical Strategy and Research team. The role involves conducting economic and outcomes analyses to support the company's mission. The ideal candidate has expertise in cost analysis, value-based care, and health outcomes research, with a doctoral degree and minimum 4+ years of postgraduate experience.

Senior UX Researcher - Growth

Company: Reddit

Location: USA

Posted Nov 24, 2024

The job posting is for a Senior UX Researcher position that is completely remote-friendly. The role involves conducting research, driving communication and collaboration with cross-functional partners, and developing research programs that achieve business and product impact.

Staff Data Engineer

Company: Twilio

Location: USA

Posted Nov 24, 2024

Twilio is seeking a Staff Data Engineer to join their Segment product team. The role involves designing, building, and maintaining data pipelines, working with cross-functional teams, and optimizing the design of their data warehouse. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Software Engineer II - ML Core

Company: Splice

Location: USA

Posted Nov 24, 2024

The role is for a Senior Backend Engineer to help define architecture, drive implementation changes, and optimize search infrastructure. The ideal candidate has experience with Go, Python, and Elasticsearch, and is comfortable working with multiple technical stacks.

Performance Marketing Manager

Company: brightwheel

Location: USA

Posted Nov 24, 2024

Brightwheel is a technology brand in early education, seeking an experienced Performance Marketing Manager to lead demand generation and CRO initiatives. The company is committed to creating a diverse and inclusive work environment and offers a competitive compensation package.

Partner Success Manager

Company: Mercury

Location: USA

Posted Nov 24, 2024

Mercury is looking to expand its Partner Success team. The role involves managing external and internal partnerships, driving activations, and providing top-tier customer service. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Brokerage Operations Specialist

Company: Wealthfront

Location: USA

Posted Nov 24, 2024

Wealthfront is hiring a Brokerage Operations Specialist to work on daily brokerage operations, client communications, and process improvements. The role requires a minimum of 2 years of brokerage industry experience and a strong understanding of account transfers, corporate actions, and trading. The company offers a competitive salary range of $75,000 to $90,000, plus equity, and a range of benefits.

Developer Relations Engineer

Company: Builder.io

Location: USA

Posted Nov 24, 2024

The role of a Developer Relations Engineer at Builderio involves creating technical content, engaging with the developer community, and representing the company at events. The job requires a strong technical background, excellent communication skills, and experience with visual development tools and AI code generation platforms.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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