Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Data Science Manager - Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 15, 2024

Reddit is looking for a Data Science Leader to work on its advertising business. The role involves leading a team of data scientists, driving analytics projects, and building data foundations. The company offers a range of benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

Senior Front-End Developer

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool is a financial information and services firm that helps people demystify finance, beat the stock market, and achieve personal wealth and happiness. They are committed to diversity, inclusion, and equity and are looking for a Senior FrontEnd Developer to join their high-performance frontend development team.

Staff Software Engineer - Financial Crimes Engineering

Company: Stripe

Location: USA

Posted Nov 15, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an engineering leader to drive the technical vision and design for its financial crime controls.

Instructional Designer

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The Instructional Designer is responsible for designing and developing instructional materials and ensuring the delivery of high-quality learning experiences. The role involves creating interactive and engaging learning experiences, developing instructors and facilitation manuals, and collaborating with subject matter experts to define course outcomes and objectives.

Senior Data Analyst - New User Experience

Company: Rocket Money

Location: USA

Posted Nov 15, 2024

Rocket Money is looking for a Senior Data Analyst to join their growing data team. The role involves analyzing user journeys, driving strategy, and making new user experiences at Rocket Money the best they can be.

Assurance Senior Manager/Partner (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Manager or Partner to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, balance and flexibility, and professional development opportunities. The ideal candidate is a caring person who puts others first, a self-starter with a diverse point of view, and a lifelong learner with a drive to excel.

Enterprise Account Executive

Company: EDB

Location: USA

Posted Nov 15, 2024

The role of an Account Executive involves expanding the company's reach by engaging with new enterprise accounts, identifying sales opportunities, and driving revenue growth through strategic selling methods.

VP - Growth Marketing

Company: Upwork

Location: USA

Posted Nov 15, 2024

Upwork is a work marketplace that serves everyone from startups to large enterprises. They are looking for a VP Growth Marketing to lead their paid media and marketing automation teams. The company values diversity, inclusion, and provides excellent benefits to its employees.

Assurance Senior/Supervisor (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Supervisor to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, and professional development opportunities. The role involves leading day-to-day execution and delivery of audit and advisory activities, supervising associate-level professionals, and developing and maintaining client relationships.

Venture Capital - Senior Associate

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool Ventures is looking for a Senior Associate to work on an independent contract basis. The role involves sourcing and evaluating new opportunities, managing and advising portfolio companies, and building relationships with entrepreneurs and investors.

Support Engineer

Company: Crux

Location: USA

Posted Nov 15, 2024

Crux is a fast-growing technology company building a platform to power the flow of data globally. They are transforming how companies work with data and are looking for a Support Engineer to maintain their data infrastructure and ensure customer satisfaction.

Senior Demand Generation Marketer

Company: Octopus Deploy

Location: USA

Posted Nov 15, 2024

Octopus Deploy is a company that empowers software teams to deliver value in an agile way. They have a transparent approach to compensation and a supportive collaborative environment. The company is looking for a Demand Generation Marketer to raise awareness of the Octopus brand and create demand for their Continuous Delivery solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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