Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Staff Technical Program Manager

Company: Lattice

Location: USA

Posted Nov 11, 2024

The job posting is for a Sr Staff Technical Program Manager TPM at Lattice, a people success platform. The role involves leading projects, optimizing technical documentation, and fostering a healthy culture. The company offers a competitive salary, benefits, and a mission to build cultures where employees and companies thrive.

Product Marketing Specialist

Company: Colibri Group

Location: USA

Posted Nov 11, 2024

Colibri culture emphasizes values such as Love, Joy, Boldness, Teamwork, and Curiosity. The company has a rich history and is a pioneer in online professional education. The Financial Services Product Marketing Specialist role is responsible for leading marketing programs and tactics to support the growth of the Financial Services business.

Mid Market Sales Manager

Company: InvoiceCloud, Inc.

Location: USA

Posted Nov 11, 2024

InvoiceCloud is a leading provider of online bill payment services, offering a competitive benefits program and equal employment opportunities. The company is looking for a MidMarket Sales Manager to oversee a team of Account Executives.

Analyst, Data Strategy + Operations

Company: Brightwheel

Location: USA

Posted Nov 11, 2024

The job posting is seeking an Analyst to join the Data Operations team, focusing on driving mission-critical projects, including market sizing, data enrichment, and distribution strategy. The role requires attention to detail, strong organization, internal collaboration, project management, and analytical skills.

Global Tax Counsel

Company: KoBold Metals

Location: USA

Posted Nov 11, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are looking for a Global Tax Counsel to join their growing Tax Team.

Senior Product Designer, Design Systems

Company: Discord

Location: USA

Posted Nov 11, 2024

Discord is a platform used by millions for gaming and socializing. The company is looking for a design system team member to create and maintain a design system for their products. The role requires experience in UX, design systems, and visual design, as well as collaboration and communication skills.

Customer Success Engineer

Company: Cymulate

Location: USA

Posted Nov 11, 2024

The job description is for a Customer Success and Tech Support role at Cymulates. The job involves ensuring customer satisfaction, providing technical support, and aiding in product development. The ideal candidate should have experience in Customer Success and Tech Support, strong analytical and communication skills, and knowledge of IT security products.

Social Media Associate

Company: Underdog Fantasy

Location: USA

Posted Nov 11, 2024

Underdog is a fast-growing sports gaming company that builds innovative games and products for American sports fans. They are looking for a social media manager to assist in planning and execution of postings across social platforms, develop new ideas, and work closely with cross-functional teams.

Senior Financial Analyst

Company: Tebra

Location: USA

Posted Nov 11, 2024

Tebra is a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. They are looking for an experienced financial analyst to assist and contribute to the overall financial health of the company.

Senior Director of Product Management - Payments and Risk

Company: Upwork

Location: USA

Posted Nov 11, 2024

Upwork is a work marketplace that enables companies and talent to work together, with a focus on trust-driven platform and payments. The company is seeking a Senior Director of Product to lead the strategic direction of payments products and elevate the platform's capabilities.

Senior Product Manager, Growth

Company: EQUIP Health

Location: USA

Posted Nov 11, 2024

EquipEquip is a virtual program helping families recover from eating disorders at home with comprehensive goldstandard care. They are looking for a passionate product manager to help shape Equips patient acquisition and engagement strategy.

Senior Director of Product Marketing and Growth - B2B / Advertising

Company: Mozilla

Location: USA

Posted Nov 11, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages