Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Backend Engineer II

Company: Degreed

Location: USA

Posted Nov 09, 2024

The role is for a Senior Backend Engineer to work on transforming and modernizing the core of the platform, with a focus on building scalable services and empowering product teams. The job requires expertise in C, collaboration, and problem-solving, as well as experience with agile methodologies and cloud expertise.

Lead Data Engineer

Company: Lumos

Location: USA

Posted Nov 09, 2024

Lumos is seeking a Lead Data Engineer to expand and enhance their data infrastructure, focusing on reliability, testing, and scalability. The role involves designing and implementing production-ready data pipelines, ensuring the quality and scalability of analytics data infrastructure.

Graphic Designer

Company: Keeper Security, Inc.

Location: USA

Posted Nov 09, 2024

Keeper Security is hiring a Graphic Designer to join their design team. The company is transforming cybersecurity and is looking for a talented designer to take their creative content to the next level.

Business Development Representative

Company: Verifiable

Location: USA

Posted Nov 09, 2024

Verifiable is hiring a Business Development Representative (BDR) to help accelerate their pipeline generation efforts. The role involves prospecting, qualifying leads, and developing targeted sequences to educate and nurture prospect organizations towards conversion.

Staff Software Engineer

Company: Ghost

Location: USA

Posted Nov 09, 2024

Ghost is a private b2b marketplace that helps scale distribution for the best brands in the world. They are looking for a Staff Software Engineer to build their platform from the ground up. The company is described as having amazing traction, moving with velocity, and having abundant growth potential.

Principal Consultant - Full Stack Drupal Developer

Company: Dynamo Technologies

Location: USA

Posted Nov 09, 2024

The job description is for a Full Stack Drupal Developer to support the US Forest Service. The job requires experience in Drupal development, web solutions, and enterprise solutions. The company, Dynamo, is an Equal OpportunityAffirmative Action employer.

Program Manager, Operations

Company: Xometry

Location: USA

Posted Nov 09, 2024

Xometry is a company that powers industries by connecting people with big ideas to manufacturers. As a Program Manager, you will oversee and drive the successful execution of key programs and projects within the organization.

Head of Policy

Company: Plaid

Location: USA

Posted Nov 09, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Commission Analyst

Company: Coursera

Location: USA

Posted Nov 09, 2024

The job overview describes a role in ensuring the accuracy and integrity of commission process for a global sales organization. The responsibilities include calculating and tracking commission payments, collaborating with cross-functional teams, and ensuring transparency and accuracy.

Senior Security Engineer

Company: Oyster

Location: USA

Posted Nov 09, 2024

Oyster is looking for a Senior Security Engineer to join their Engineering Team. The role requires strong technical skills, a collaborative mindset, and the ability to thrive in a dynamic environment. The engineer will work closely with cross-functional teams to ensure the security of Oyster's applications throughout the development lifecycle.

Senior Program Officer

Company: Venturewell

Location: USA

Posted Nov 09, 2024

VentureWell is hiring a Senior Program Officer to work with existing and new programs. The ideal candidate has experience running programs for early-stage entrepreneurs and has lived experience as an innovator, entrepreneur, or early-stage investor.

Sales & Marketing Specialist

Company: Caliber Corporate Advisers

Location: USA

Posted Nov 09, 2024

Caliber is a strategic marketing communications firm looking for a sales and marketing specialist to join their growing team. The role requires excellent project management and multitasking skills, and offers a competitive compensation range.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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