Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

National Sales Manager - Clinical Programs

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 08, 2024

American Specialty Health Incorporated is seeking a National Sales Manager to join their Sales Clinical Programs department. The position will involve developing and maintaining a database of national prospects, identifying sales leads, and securing signed contracts.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Nov 08, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Transfer Pricing Tax Manager

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse group of people, collaborate with innovative colleagues, and develop transfer pricing policies. The company offers a range of benefits, including flexible work arrangements, competitive pay, and a supportive work environment.

Group Product Manager - Core Experience & Post Contributors

Company: Reddit

Location: USA

Posted Nov 08, 2024

The Core Experience team is responsible for creating simple and modern experiences on Reddit. The Group PM will oversee a team of product managers to drive key outcomes for users, collaborate with engineering and design to launch new experiences, and work with data science and user research teams to craft insights into user behaviors and needs.

Commerce Services Specialist

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for career growth and collaboration with diverse people at 3M. The role involves leading operations and sales engagement activities, increasing penetration of Commerce Services solutions, and fostering strong relationships with key account contacts.

Senior Specialist PR and Communications

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing company that is changing the market. They are looking for a Senior Specialist of PR and Communications to support their brand and communications efforts. The ideal candidate must be a strong storyteller with experience in communications, PR, and social media.

Solution Architect - Identity Governance

Company: Trilagen

Location: USA

Posted Nov 08, 2024

Trilagen is looking for a talented Solution Architect to join their expanding team. The role involves designing and implementing cloud-based Identity Governance solutions for clients. The ideal candidate will possess strong technical acumen and be able to communicate effectively with both technical and non-technical audiences.

Global Audit Quality & Data Analytics Supervisor

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and professional growth at 3M. The company offers a diverse range of roles, a supportive work environment, and competitive pay and benefits.

Senior DevOps Engineer

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and growth at 3M. The company offers a diverse range of technologies, products, and global locations, providing a unique work environment. The role of a Senior DevOps Engineer involves leading the development and architecture of 3M's DevOps platform, collaborating with diverse teams, and making an impact through technical leadership and problem-solving.

Acute Care & Primary Care Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 08, 2024

Chamberlain University is seeking online faculty for their Master of Science in Nursing Acute Care and Primary Care tracks. The role involves teaching, providing feedback, and evaluating student progress. The university is looking for experienced nurses with a strong educational background and excellent communication skills.

Legal Director - Privacy

Company: Reddit

Location: USA

Posted Nov 08, 2024

Reddit is looking for a senior attorney to join their team and manage their privacy compliance function. The ideal candidate has experience in implementing and managing a successful privacy compliance program in a fast-paced product-forward environment.

Senior Protocol Researcher

Company: Eigenlabs

Location: USA

Posted Nov 08, 2024

Eigen Labs is a leading name in the blockchain space, developing a game-changing solution called EigenLayer. They are looking for a protocol researcher to advance the protocol's data availability, security, and decentralization capabilities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages