Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Vice President of Channel Programs

Company: Mattermost

Location: USA

Posted Nov 08, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are looking for an experienced Vice President of Channel Programs to lead their efforts in building and optimizing their partner ecosystem.

Compliance Engineer

Company: ElevenLabs

Location: USA

Posted Nov 08, 2024

ElevenLabs is a rapidly growing startup pioneering AI voice models and products. They are seeking passionate individuals to join their team and shape the future of voice technology. The company offers competitive compensation, stock options, and a remote-first work environment.

Host/Producer - HubSpot YouTube Channel

Company: HubSpot

Location: USA

Posted Nov 08, 2024

HubSpot Media is seeking a creative and dynamic business professional to join their team as a Producer/Host. The role involves creating and delivering engaging content for their YouTube channels, working with a small team, and experimenting with video performance to drive virality and innovation.

RN Care Manager - TCM

Company: Strive Health

Location: USA

Posted Nov 08, 2024

The job posting is for a RN Care Manager position that requires candidates to be located within the CST time zone. The role involves supporting patient care for individuals with Chronic Kidney Disease and EndStage Renal Disease, and includes in-home visits and telecommunication. The job requires a strong patient and family relationships, experience with electronic medical records, and proficiency in computer skills.

Global Subcategory Lead - Procurement Senior Specialist, Engineered Polymers Team

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse team, collaborate with innovative people, and make an impact in a global procurement role. The company offers competitive pay, benefits, and a flexible work environment.

Senior Boomi Developer

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are seeking a Senior Integration Engineer to join their team and have a competitive salary range of $86,000 to $158,000.

Global Director - Sales Training

Company: Pinterest

Location: USA

Posted Nov 08, 2024

The job posting is for a Global Director of Sales Training, requiring a proven leader with sales and operations expertise, analytical skills, and ability to manage competing priorities. The ideal candidate will develop and maintain a strategic training program, collaborate with stakeholders, and drive continuous innovation and improvement.

Partnership/Agency Manager

Company: Pipe17

Location: USA

Posted Nov 08, 2024

Pipe17 is a venture-funded software startup that offers a post-checkout operations platform. They are looking for a business development professional to scale up their partner business development function and drive strategic value. The role involves pipeline development, partner onboarding, and partner management.

Senior Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Nov 08, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

AI - Research Intern

Company: Curai

Location: USA

Posted Nov 08, 2024

Curai Health is a mission-driven startup that aims to improve access to care at scale through AI-powered virtual clinics. They are seeking an AI research intern to join their team and advance the state-of-the-art in machine learning applied to primary healthcare.

Front-End Engineering Design Senior Manager

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description is for a Large Capital FrontEnd Engineering Design Senior Manager position at 3M. The role involves overseeing a team of engineers to develop and execute high-quality FrontEnd Engineering and Design packages for large capital projects. The job requires a bachelor's degree or higher in Engineering, ten years of experience in managing Capital Project Engineers or design Engineers, and experience in an industrial manufacturing setting.

Payroll Analyst

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for growth and collaboration at 3M, a company that values diversity and innovation. The role of Payroll Analyst is described as a challenging and rewarding position that requires strong analytical and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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