Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Full Stack Engineer - Developer API, Poe

Company: Quora

Location: USA

Posted Dec 06, 2025

Quora is a remote-first company with a mission to grow collective intelligence through its platforms Quora and Poe. The company is seeking a Senior Full Stack Engineer to work on the Poe product, building features for the Developer API and enabling third-party developers. The role involves collaborating with cross-functional teams, rapid prototyping, and implementing new product features.

Senior Corporate Counsel

Company: Sprout Social

Location: USA

Posted Dec 06, 2025

Sprout Social is seeking a Senior Corporate Counsel to join their Legal team. The role involves reviewing and negotiating complex contracts, providing legal support to sales and customer success teams, collaborating with cross-functional teams, and participating in special projects. The ideal candidate should have 8+ years of commercial contracts experience, strong risk assessment skills, and experience collaborating with cross-functional teams. Sprout Social offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.

Project Associate

Company: Array

Location: USA

Posted Dec 06, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs launch consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. Array is a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior UX Engineer - Prototyping Platforms

Company: Reddit

Location: USA

Posted Dec 06, 2025

The role is completely remote-friendly and focuses on building a robust prototyping platform for Reddit. The Senior UX Engineer will lead the evolution from disposable prototypes to a scalable experimentation platform, shaping the technical architecture, building the web-based React/Next.js environment, accelerating velocity, bridging the gap between design and production, leading tooling efforts, and mentoring the design team. The position requires 5+ years of experience in UX engineering, frontend development, or design technology, with a focus on building systems, platforms, or complex internal tools. The base pay range is $180,200 - $252,300 USD.

Elixir Engineer- (Paid Interview)

Company: Array

Location: USA

Posted Dec 06, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a modern API. Array is a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Analytics Engineer

Company: Hightouch

Location: USA

Posted Dec 06, 2025

The job posting is for an Analytics Engineer role that involves working with various business teams to develop data models and systems that drive business value. The role requires strong SQL skills, experience with cloud data warehouses and dbt, and the ability to communicate effectively with both technical and non-technical audiences. The company offers a competitive salary range of $160k-$180k per year and meaningful equity compensation.

AI Software Engineer I

Company: Daxko

Location: USA

Posted Dec 06, 2025

Daxko is seeking an AI engineer to build core features and pipelines for their AI platform. The role involves working on retrieval, embeddings, model integrations, and production-grade AI services. The ideal candidate should have experience with AI/ML frameworks, embeddings, vector databases, and cloud environments.

Performance Marketing Manager - Emerging Media & Channel Innovation

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The company is fully remote with a diverse global workforce.

Revenue Operations Manager

Company: Warp

Location: USA

Posted Dec 06, 2025

Warp is seeking a Revenue Operations Manager to lead and optimize their go-to-market systems, processes, and reporting as they scale across PLG inbound, enterprise, and outbound motions. The role involves ensuring funnel efficiency, building PLG to enterprise systems, owning GTM tooling and stack, generating insights, and driving continuous improvement.

Copywriter - Breakout Prop

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken promotes crypto adoption through innovation and security, seeking a Copywriter to shape brand messaging and drive growth. The role involves crafting content across platforms while aligning with crypto values and mission-driven goals.

Manager - Customer Success Engineer

Company: Hightouch

Location: USA

Posted Dec 06, 2025

The role involves leading a team of Customer Success Engineers to quickly remove customer blockers, improve experiences, and provide technical support throughout the customer journey. The ideal candidate should have 3-5 years of people management experience, strong technical understanding, and excellent communication skills. The company offers a competitive salary range of $130,000-$160,000 USD per year.

Sr. Compliance Associate - Equities

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is hiring a Compliance Analyst with broker-dealer and investment advisor experience to oversee a retail equities ETF and option platform, ensuring compliance with FINRA, SEC, and state regulations.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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