Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Product Manager – ICHRA

Company: Gravie

Location: USA

Posted Dec 06, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Product Manager to lead the vision, roadmap, and delivery of their ICHRA product, overseeing both the core platform and the product team. The role involves owning the cross-functional product strategy, managing a team of Product Managers and Product Owners, setting strategic priorities, partnering with stakeholders, ensuring compliance, and communicating roadmap updates. Gravie offers a unique benefits package and a mission-driven work environment.

Customer Success Specialist I

Company: PracticeTek

Location: USA

Posted Dec 06, 2025

PracticeTek offers a dynamic role in customer success with a mission to revolutionize healthcare. The position includes competitive benefits, growth opportunities, and a supportive team environment.

Product Engineer - Backend (Senior / Staff / Principal)

Company: Monarch Money

Location: USA

Posted Dec 06, 2025

Monarch is a personal finance platform that simplifies finances and helps users reach their financial goals. The company is hiring software engineers to join product engineering teams and shape product strategy and engineering culture. The role offers high autonomy, broad ownership, and meaningful influence over tools, processes, and team dynamics.

Workday HCM Optimization Senior Consultant

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting outlines a Workday HCM Optimization Manager role with requirements including relevant experience and certifications. It details responsibilities such as managing transformations and providing support, along with a competitive salary range of $113,000-$188,000. The position offers comprehensive benefits including healthcare, retirement plans, and flexible work arrangements.

Talent Acquisition Partner

Company: Spektrix

Location: USA

Posted Dec 06, 2025

Spektrix is seeking a Talent Acquisition Partner to join their team and help attract top talent for their growing company. The role involves partnering with hiring managers, utilizing recruitment strategies, managing the recruitment process, and working on employer brand initiatives. The company offers competitive benefits and a flexible work environment.

Software Engineer 5 - TVUI Engineering

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company continuously evolves its experience to delight, attract, and retain members. The engineering team is responsible for building novel product features on the consumer-facing Netflix application, focusing on UI ergonomics, performance, and high-quality developer experiences. Netflix values diversity, inclusion, and collaboration, and offers comprehensive benefits and a unique compensation structure.

Real Sales Representative - Capital Planning

Company: Fortive

Location: USA

Posted Dec 06, 2025

The text describes the role of a key account manager in cultivating strong relationships with clients, serving as their advocate, identifying upselling opportunities, collaborating with teams for revenue growth, ensuring seamless client experience, and achieving KPIs related to renewal rates and customer satisfaction.

Microsoft Power Platform Architect

Company: Ralliant

Location: USA

Posted Dec 06, 2025

The text outlines a role focused on designing and implementing governance frameworks for Microsoft Power Platform and Copilot Studio. It emphasizes ensuring compliance with internal policies and external regulations, monitoring platform usage, and promoting responsible development practices. The role involves architecting AI-powered solutions, establishing best practices for responsible AI use, and collaborating with business units to identify opportunities for AI-driven automation. The ideal candidate should have 5+ years of experience with Microsoft Power Platform, strong understanding of governance, compliance, and security, and excellent communication and collaboration skills.

Software Engineer (Payments)

Company: PracticeTek

Location: USA

Posted Dec 06, 2025

PracticeTek is a large healthcare technology company providing software solutions to various healthcare clinics. They aim to improve patient care through innovative technology and empower clinicians and their teams. The company offers opportunities for growth and development, and has a dedicated engineering department responsible for designing and scaling their SaaS platform.

Principal Software Development Engineer - Navigation

Company: Mapbox

Location: USA

Posted Dec 06, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They are revolutionizing in-car experiences with technology and have launched products like MapGPT and Mapbox for EV. The company values high-performing individuals, diversity, and continuous learning.

Sales Development Representative (SDR) - B2B Outbound

Company: SalesRoads

Location: USA

Posted Dec 06, 2025

SalesRoads is seeking a motivated B2B Sales Representative for a 100% remote role. The position offers a supportive work environment, comprehensive training, and a W2 earnings structure with base pay and uncapped commissions. The company values work-life balance and provides employee benefits such as PTO, medical, dental, vision, 401K, and life insurance.

Account Mgr II - Book Transfer

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 06, 2025

The job description is for a results-driven Book Transfer Program Manager who will lead the pipelining and conversion of commercial book transfer opportunities. The role is high-visibility and cross-functional, directly influencing profit growth, retention, close ratios, and the overall agency experience. The manager will partner with various teams and external partners to design and execute profitable, scalable transfer solutions that delight agents and customers.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages