Customer Experience Jobs in Washington DC

100,867 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

clinic hospital

Anesthesia Technician - Capitol Hill/Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
contract part time research

Advanced Urgent Care RN - 36 hours Bellevue 7:00am-7:30pm

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
travel full time

Physical Therapist

Company: Kaiser Permanente

Location: Federal Way, Washington

Posted Jun 15, 2025

View Details Apply on healthecareers.com
full time

Laboratory Assistant

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
loan repayment program malpractice insurance relocation assistance

Neurosurgeon Needed in Washington State

Company: CompHealth

Location: Tacoma, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
403(b) 457(b) loan repayment program

Gastroenterologist

Company: PeaceHealth

Location: Bellingham, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

Gastroenterologist

Company: GI Alliance

Location: Tacoma, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
hospital full time

CT Technologist-Seattle-Full Time-$6 geo premium included!

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 15, 2025

View Details Apply on healthecareers.com
401(k) ad&d insurance dental insurance

Emergency Advanced Practice Provider - Tacoma, WA

Company: Washington Emergency Care Physicians

Location: Tacoma, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Human Resources Project Manager

Company: Toll Brothers

Location: Fort Washington, PA

Posted Jun 12, 2025

Bachelor’s degree in business: Human Resources or related field. Responsible for the design, creation and implementation of effective, high quality, sustainable…

View Details Apply on SimplyHired
hospital contract part time

Advanced Urgent Care RN - 30 hours Bellevue 10:00am-10:30pm

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Jun 15, 2025

View Details Apply on healthecareers.com
mentorship clinic

Medical Assistant

Company: Kaiser Permanente

Location: Bothell, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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