Customer Experience Jobs in Washington DC

100,867 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

tuition reimbursement part time

Occupational Therapist - OP Peds

Company: Mercy

Location: Washington, Missouri

Posted Jun 02, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Dermatology ARNP - Experience Required - Established clinic north of Seattle - Practice Independently!

Company: Skagit Regional Health

Location: Arlington, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
sign-on bonus full time

MRI Technologist - Seattle - Full-Time-$6 geo premium included!

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 02, 2025

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flexible schedule mentorship health system

Advanced Practice Provider Primary Care Kirkland

Company: CommonSpirit Health

Location: Kirkland, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: RepRally

Location: Washington State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

View Details Apply on SimplyHired
flexible schedule relocation assistance sign-on bonus

Nurse Practitioner Family Medicine (Pacific Medical Centers - Northgate Clinic)

Company: Pacific Medical Centers

Location: Seattle, Washington

Posted Jun 03, 2025

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holidays

Home Health Visiting RN - Redmond

Company: Kaiser Permanente

Location: Renton, Washington

Posted Jun 02, 2025

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401(k) dental insurance disability insurance

OB/GYN Hospitalist

Company: Pediatrix Medical Group

Location: Seattle, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
health system full time monday to friday

Home Health Visiting RN - North Team/Redmond, Full-Time

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
mentorship clinic no weekends

Medical Assistant - Head and Neck

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com
per diem research night shift

Advanced Urgent Care Float Pool RN (Per Diem Bellevue/Capitol Hill) - Night Shift

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Jun 01, 2025

View Details Apply on healthecareers.com
part time hospital

OR RN Ambulatory Surgery Center 3-12's No Call, Weekends or Holidays Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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