Customer Experience Jobs in Washington DC

100,867 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

hospital

CT Technologist - Seattle- Full-Time-$6 geo premium included!

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Identity Access Engineer 3

Company: TwinStar Credit Union/Northwest Community Credit Union

Location: Washington State

Posted Jun 06, 2025

Leads the design, implementation, and optimization of Privileged Access Management (PAM) solutions to enhance privileged user access controls and monitoring.

View Details Apply on SimplyHired
travel

Physical Therapist - Per Diem (Capitol Hill/Seattle)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com
full time

Pharmacy Technician - Spokane

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com
tuition reimbursement hospital residency

Clinical Pharmacist - St. Louis Region Float Pool - FT/Rotating Shifts

Company: Mercy

Location: Washington, Missouri

Posted Jun 08, 2025

View Details Apply on healthecareers.com
full time

Electroneurodiagnostic (EEG) Tech, Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com
health system per diem be or bc

Per Diem OB Hospitalist Wanted in New Program - Northwest Washington

Company: Skagit Regional Health

Location: Mount Vernon, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Aerospace Machinist - Level 3

Company: Atlas Staffing

Location: Washington State

Posted Jun 05, 2025

Two-year technical degree in a related field (preferred). Utilizing machinist’s hand tools and precision measuring instruments to ensure compliance with…

View Details Apply on SimplyHired

Yardi Data Operations Analyst

Company: Link Logistics Real Estate

Location: Fort Washington, PA

Posted Jun 06, 2025

Ability to develop, implement and maintain data management procedures. Data extraction, data ingestion and data analysis.

View Details Apply on SimplyHired
part time

MRI Technologist-Bellevue-Per diem

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com
mentorship full time

Medical Assistant

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com
hospital part time

PCA - Patient Care Associate - Part Time - Nights

Company: Mercy

Location: Washington, Missouri

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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