Customer Experience Jobs in Washington DC

100,867 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

contract academic travel

Speech Language Pathologist (SLP) - School - (SLP - School) (book by 6/27 and get $1,000 bonus)

Company: AMN Healthcare, Inc. Schools

Location: LAKEWOOD, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com
mentorship contract part time

Medical Assistant - Neurology - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com
employer-matched 401(k) plan malpractice insurance full time

Emergency Medicine Physician Assistant

Company: Sound Physicians

Location: Washington Court House, Ohio

Posted May 27, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Gastroenterologist Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com

Clinical Pharmacist

Company: CompHealth

Location: Washington State

Posted May 29, 2025

In order to apply, you will need to have either current or recent acute care hospital experience and an active Washington license.

View Details Apply on SimplyHired
full time be or bc

Nurse Practitioner (Teaching Associate) - Pulmonary, Critical Care and Sleep Medicine Faculty

Company: University of Washington

Location: Seattle, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com
health insurance life insurance malpractice insurance

An Internal Medicine Physician Is Needed in Bellevue, Washington

Company: CompHealth

Location: Bellevue, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com
hospital full time new grad

Infusion Nurse, Cancer Center

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted May 27, 2025

View Details Apply on healthecareers.com

Embedded Software Engineer II

Company: Honeywell

Location: Fort Washington, PA

Posted May 30, 2025

Your day-to-day work will involve full lifecycle software development, from concept and architecture through implementation, validation, and field support.

View Details Apply on SimplyHired
sign-on bonus relocation assistance private practice

Non-Interventional Cardiologist

Company: The Doctors Clinic

Location: Silverdale, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com
hospital research

RN Hospital Float Pool 3-12 Nights Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com
401(k) dental insurance employee assistance program

Medical Assistant - Float Pool

Company: No Employer

Location: Tacoma, Washington

Posted May 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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