Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Data Architect
Company: IBM
Location: Heredia, CR
Posted Dec 15, 2025
The text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and growth. It highlights technical expertise, client impact, and professional development in cloud and AI solutions across global industries.
Package Consultant-Oracle EPM Cloud
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth. It outlines responsibilities like solution development, technical configuration, and Agile methodology, while highlighting required skills in financial modeling, EPBCS configuration, and process design. The role emphasizes impactful work with global clients and continuous improvement.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: Coimbatore, IN
Posted Dec 15, 2025
This role involves working with clients to enhance hybrid cloud and AI solutions using IBM's technology, requiring expertise in SAP and integration tools.
Product Manager, Carbon Design System
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes IBM's Carbon Design System as an open-source platform for digital products, emphasizing its role in enabling consistent, accessible user experiences. It outlines the responsibilities of a Product Manager for the Core Library, including backlog management, cross-team collaboration, and ensuring design integrity. The role requires systems thinking, agile practices, and balancing competing priorities across stakeholders.
Application Developer SAP EDI Lead
Company: IBM
Location: Chicago, US
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting requiring expertise in EDI, SAP ECC, and B2B integrations. It emphasizes collaboration with clients on hybrid cloud and AI initiatives, with responsibilities spanning system support, partner onboarding, and project management. Qualifications include 10+ years of EDI experience and proficiency in cloud platforms.
Software Developer
Company: IBM
Location: Lucknow, IN
Posted Dec 15, 2025
The text highlights IBM's recruitment of skilled software developers for critical projects, emphasizing their role in creating industry-leading solutions and contributing to global initiatives. It outlines required technical expertise, tools, and the importance of automation and collaboration in high-profile projects.
Technical Consultant-AIOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role as an AIOps Technical Consultant at IBM, focusing on driving digital transformation through AI and ML techniques. The position involves assessing client infrastructure, implementing AIOps platforms, and optimizing IT operations to enhance reliability and efficiency. Required skills include programming languages, NLU/NLP techniques, and certifications in ITIL/DevOps.
SAP SD Consultant
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on collaborative client work, strategic SAP solutions, and leadership opportunities. It emphasizes growth, technology integration, and impactful project delivery across global industries.
Entry Level Technical Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description outlines a project manager role involving coordination of a complex documentation platform, requiring organizational skills, cross-functional teamwork, and problem-solving. It highlights growth opportunities, mentorship, and the impact of the role on project success.
IT Recruiter (Process Delivery Specialist)
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Services seeks a Recruitment Specialist with experience in bulk hiring and ATS management. The role involves sourcing, screening, and coordinating candidates globally, emphasizing innovation and excellence through technology-driven methodologies.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves collaborating with clients on SAP SD implementations, leading projects, and requiring a bachelor's degree with SAP experience. The position emphasizes technical expertise, system solutions, and working within IBM's ecosystem to drive innovation.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth through strategic partnerships and technology platforms. It highlights a culture of curiosity, creativity, and long-term development in a supportive environment.