Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Implementation Manager

Company: Welkin Health, Inc.

Location: Remote

Posted Dec 09, 2025

The role involves collaborating with teams to support customer implementations and ensure product success. Welkin offers competitive benefits and a mission to enhance healthcare through innovative solutions.

Graphics Foundations - QA Analyst - Monopoly GO!

Company: Scopely

Location: Remote

Posted Dec 09, 2025

Scopely seeks a Graphics Foundations QA Analyst to join their Monopoly Go team in Barcelona or remotely. The role involves ensuring quality standards, collaborating with teams, and maintaining high user experience through rigorous testing and feedback.

Sr. Genesys Engineer

Company: EDCi

Location: Remote

Posted Dec 09, 2025

This job posting outlines a Sr Genesys Engineer role with remote work options, competitive benefits, and professional development opportunities. The position requires expertise in Genesys Cloud technologies and VoIP systems, with responsibilities spanning project leadership and technical support. EDCi emphasizes work-life balance and offers perks like health insurance, training funds, and flexible work arrangements.

(Sr.) C++ Developer / Image Processing

Company: Zealogics.com

Location: Remote

Posted Dec 09, 2025

This text describes a job opportunity for a C++ Engineer specializing in computer vision and algorithm development for SEM inspection and metrology tasks. The role involves collaborating with cross-functional teams, optimizing system performance, and translating research into shipping products. Requirements include a master's degree, experience in image processing, and proficiency in C++ programming.

Data Engineering Tech Lead/Architect (Remote)

Company: Andersen

Location: EU

Posted Dec 09, 2025

This job posting describes a Data Engineering Tech Lead role in the EU focusing on modernizing data systems. The position involves designing architectures, developing BI solutions, and working with stakeholders. The company emphasizes growth opportunities, mentorship, and a supportive work environment with competitive benefits.

Full-Stack Software Engineer

Company: Spruce

Location: Remote

Posted Dec 09, 2025

SpruceID focuses on privacy-preserving digital identity solutions for governments and enterprises, seeking a Senior FullStack Engineer to develop secure, interoperable systems. The role involves collaboration with public sector partners and requires expertise in backend systems, modern web frontends, and cloud infrastructure. Candidates must demonstrate experience with open standards, security practices, and cross-functional engineering efforts.

Product Manager - Growth

Company: Figma

Location: Remote

Posted Dec 09, 2025

This job description outlines a Product Manager role at Figma focused on driving user acquisition and growth through cross-functional collaboration, feature development, and data-driven strategies. It highlights requirements like 5+ years of experience, strong analytical skills, and cross-functional collaboration, while emphasizing Figma's commitment to employee development and competitive benefits.

QA Engineer - Banking

Company: Rain Technologies Inc.

Location: Remote

Posted Dec 09, 2025

Rain is a rapidly growing fintech company with significant funding and global operations, seeking a Senior QA Engineer to contribute to its hypergrowth initiatives while emphasizing culture, transparency, and quality ownership.

Senior Enterprise Account Executive - Growth

Company: Grafana Labs

Location: Remote

Posted Dec 09, 2025

Grafana Labs seeks a Senior Enterprise Account Executive in Switzerland to grow business, meet sales targets, and manage the sales process. Requires 5+ years in tech sales and Salesforce experience.

Lead Gameplay Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 09, 2025

CD PROJEKT RED seeks a Lead Gameplay Programmer for Cyberpunk 2, offering competitive pay, flexible work, and comprehensive benefits. The role involves leading gameplay engineering, collaborating cross-functionally, and ensuring high-quality development in Unreal Engine 5.

Sales Engineer

Company: Warp

Location: Remote

Posted Dec 09, 2025

This job description outlines a Solutions Engineer role at Warp, requiring technical expertise in sales engineering, product demonstrations, and enterprise evaluation processes. The position emphasizes collaboration with sales teams, technical advisory, and cross-functional partnership with product and engineering teams. Qualifications include experience in technical consulting, software engineering, and leading technical sales initiatives.

Senior Forward Deployed Engineer - Mobile

Company: Spruce

Location: Remote

Posted Dec 09, 2025

SpruceID seeks a Forward Deployed Mobile Engineer to develop secure mobile solutions for public sector clients. The role involves designing apps, collaborating with governments, and ensuring compliance with digital identity standards. Compensation ranges from $150k-$175k with benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages