Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

(Sr.) C++ Developer

Company: Zealogics.com

Location: Taiwan, Province of China

Posted Dec 09, 2025

This job posting seeks a C++ developer with expertise in Linux platform development, focusing on designing and maintaining efficient code, identifying performance issues, and collaborating on infrastructure layers. Required skills include mastery of C++11/17, STL, and experience with network communication or socket programming.

Pre-Authorization Medical Coder

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job posting outlines a coding position with a salary range of $400,000 to $660,000, offering comprehensive benefits and a supportive work environment. It emphasizes qualifications, certifications, and company values while detailing employment terms and diversity commitments.

Clinical Documentation Integrity (CDI) Specialist - 2nd Level Reviewer

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job description outlines a CDI Specialist role involving clinical documentation reviews, collaboration with healthcare teams, and compliance with coding standards. It lists qualifications, responsibilities, and benefits including competitive compensation and professional development opportunities.

Strategic Implementation Manager

Company: Canva

Location: Australia

Posted Dec 09, 2025

Canva seeks a product expert to drive customer success, offering equity, flexible leave, and a collaborative culture. The role involves enterprise onboarding, partnership with clients, and shaping implementation processes while emphasizing innovation and work-life balance.

Sr. Regulatory Affairs Associate - CONSULTANT

Company: ClinChoice

Location: Mexico

Posted Dec 09, 2025

ClinChoice is seeking a Senior Regulatory Affairs Associate Consultant for a 12-month contract with potential extension. The role involves collaborating with clients on regulatory documentation, understanding global medical device regulations, and ensuring compliance with EU MDR and FDA standards. Requirements include a bachelor's degree, experience in regulatory affairs, and proficiency in English.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job posting seeks high-energy sales professionals or nonprofit fundraising experts for Blackbaud's sales role, emphasizing results-oriented candidates with CRM/sales experience. The position offers competitive salaries ($698,000-$931,000), comprehensive benefits including medical/dental insurance, 401k matching, flexible work arrangements, and parental leave. Blackbaud promotes a remote-first culture with opportunities for career growth and community engagement.

Client Engagement Manager

Company: EVERSANA

Location: USA

Posted Dec 09, 2025

EVERSANA promotes a positive work environment focused on healthcare innovation, diversity, and patient care, offering roles with impactful responsibilities and growth opportunities.

Senior Sales Manager, Enterprise - Nonprofit Organizations

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

A Senior Sales Manager role in a nonprofit vertical seeks a dynamic leader to grow revenue, manage teams, and build relationships. Offers remote work, competitive salary, and comprehensive benefits.

Associate Software Implementation Project Manager

Company: Henry Schein One

Location: USA

Posted Dec 09, 2025

This job posting outlines a remote position involving project management for Henry Schein's practice management software, requiring experience with SaaS applications and regulatory compliance. It highlights competitive compensation, benefits like healthcare and retirement plans, and opportunities for growth. The role emphasizes customer service, teamwork, and professional development in a supportive work environment.

Financial Solutions Sales Specialist (FSS)

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job description outlines a Financial Solutions Sales Specialist role requiring experience in sales, financial systems, and nonprofit sectors. Responsibilities include territory management, client relationship building, and meeting revenue targets. The position offers remote work flexibility, competitive compensation, and benefits like healthcare and a 401k program.

Technical Account Manager - Newspack

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Dec 09, 2025

This job posting highlights a remote Technical Account Manager role at Automattic, emphasizing flexible careers, collaborative problem-solving, and a supportive work environment. It outlines responsibilities combining project management and publisher support, along with competitive benefits like open vacation policies, global travel, and professional development opportunities. The role emphasizes impact, growth, and a balance between autonomy and teamwork.

Senior Software Engineer (Infra)

Company: Canva

Location: Australia

Posted Dec 09, 2025

This job description highlights a Software Engineer role at Canva with opportunities to lead impactful projects, shape core infrastructure, and work on scalable systems. The position emphasizes collaboration, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and inclusive policies.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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