Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Oracle Cloud Solution Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves supporting Oracle Cloud implementations, requiring ERP experience and expertise in financials. It emphasizes collaboration with clients and strategic partnerships to drive innovation.
OneSource Technical Solution Architect
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
The text describes a job role focused on business analysis, tax solutions, and IT process optimization within IBM's Finance and Order to Cash Systems. It outlines responsibilities including requirements gathering, system compliance, and technical training, while specifying educational and technical qualifications.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise and innovation for public/private sector clients. It lists educational requirements, technical skills in DevOps tools, cloud environments, and communication abilities.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This role involves collaborating with clients on SAP implementations, driving innovation in hybrid cloud and AI, and delivering technical expertise through IBM's global delivery centers. Responsibilities include project leadership, system testing, and configuring SAP modules for inventory management. The position requires 8+ years of SAP experience and offers opportunities to impact clients through strategic technology solutions.
Consultor(a) de Oportunidades de Valor
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role at IBM BPO's consulting division focused on digital transformation using agile methodologies, AI-driven process mining, and hybrid cloud solutions. It emphasizes innovation, problem-solving, and strategic consulting with opportunities for impactful client outcomes and professional growth.
Application Developer-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving software development, API configuration, and technical expertise in areas like API Connect DataPower, REST/SOAP APIs, and networking concepts. It specifies educational requirements, preferred qualifications, and responsibilities including code development, troubleshooting, and collaboration with clients.
SAP Quality Tester
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on SAP testing and integration projects, emphasizing collaboration with clients, innovation, and opportunities for professional growth. The role involves working on complex systems, ensuring data accuracy, and leveraging advanced technologies to deliver impactful solutions.
DevOps Cloud Engineer
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description outlines the responsibilities of a DevOps Cloud Engineer, including designing and managing cloud infrastructure, implementing automation tools, developing CI/CD pipelines, and ensuring security practices. It lists required qualifications such as AWS/Azure expertise, Terraform knowledge, and containerization experience, while also highlighting preferred skills like multicloud deployments and observability tools.
IBM Middleware Engineer (ACE / Kafka / MQ) – 24/7 Operations
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves supporting mission-critical middleware systems with a focus on high availability and performance. It offers a collaborative environment with opportunities for career growth and impactful work.
Data Engineer-Data Integration
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This role involves data engineering tasks, collaboration with teams, and requires expertise in data warehousing, cloud technologies, and scripting languages.
Application Developer-Open Source
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines responsibilities, required skills, and growth potential within IBM's ecosystem.
(2026 Campus Hire) Associate Application Consultant | Apply by Jan. 2, 2026
Company: IBM
Location: Taipei, TW
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technological innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technical expertise. It outlines responsibilities involving data integration, application development, and agile teamwork, alongside educational and skill requirements for the role.