Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Software Developer - Salesforce CRMA (formerly Tableau CRM) Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Salesforce CRM Analytics CRMA Developer with expertise in designing analytics solutions, collaborating with stakeholders, and implementing data governance. The role requires experience with CRMA, SAQL, and integration of Salesforce with external systems, along with strong analytical and teamwork skills.
Application Consultant-DevOps
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on long-term client relationships, collaboration with industry visionaries, and driving innovation through hybrid cloud and AI solutions. It outlines responsibilities such as designing mobile solutions, continuous improvement via agile frameworks, and implementing monitoring systems for cloud infrastructure. The role emphasizes technical expertise, strategic partnerships, and leveraging IBM's technology platforms to deliver impactful results for clients.
Sr.Solutions Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This role involves collaborating with HashiCorp teams to enhance cloud solutions, requiring technical expertise and strong communication skills for customer success.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP implementations, project leadership, and collaboration with clients. It specifies educational requirements, technical skills in SAP modules, and preferred experience in areas like WM. The position emphasizes innovation, system solutions, and post-implementation support.
HR Advisor with French
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text describes the role of an HR Advisor Contact Center specialist, outlining responsibilities such as handling HR inquiries, resolving customer issues, collaborating with departments, and adhering to compliance requirements. It details language skills, technical expertise, and preferred qualifications like a bachelor's degree.
Machine Learning Engineer – Data Classification & Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a Machine Learning Engineer with expertise in financial services data classification, regulatory compliance, and containerized ML operations. The role requires proficiency in Python, experience with relational and non-relational databases, and knowledge of global data privacy regulations. Candidates should demonstrate strong technical skills in ML frameworks and data governance tools.
Big Data Engineer with Spark
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Data Engineer with Spark expertise to develop software solutions in IBM's delivery centers. Responsibilities include writing scalable code, designing solutions, debugging applications, and implementing security measures. Required skills involve Apache Spark, Docker, Kubernetes, and ETL processes, with preferred experience in Kafka and GitLab.
Customer Service Subject Matter Expert OtC
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This role requires leading OtC transformation projects, driving innovation, and aligning strategies with organizational goals, demanding expertise in SAP, HighRadius, and cross-functional team management.
CICS Client-facing Subject Matter Expert (SME) and Trainer
Company: IBM
Location: PARAMUS, US
Posted Dec 09, 2025
The IBM Z CICS Brand Technical Specialist role offers collaborative opportunities for career growth, emphasizing technical expertise and client engagement in a supportive environment with strong development prospects.
Internal Business/Operations Support
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers diverse career opportunities with focus on professional growth, innovative projects, and a supportive work environment. The role includes administrative support, collaboration with teams, and benefits like training, flexible working, and career development programs.
Intern 2026: Quantum Algorithm Research
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Research opportunities in quantum computing, emphasizing collaboration, innovation, and professional growth. It outlines role responsibilities, required skills, and the impact of contributing to cutting-edge technology.
AI Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and a culture of evolution, while outlining required skills and educational qualifications for roles involving AI architecture and client-facing consulting.