Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Application Runtimes Development Manager
Company: IBM
Location: Hursley, GB
Posted Dec 09, 2025
This job description outlines a senior Development Manager role requiring leadership of distributed teams, technical expertise in cloud-native technologies, and collaboration across global teams. The position emphasizes strategic alignment, roadmap execution, and talent development in a high-impact lab environment.
BPOプロジェクトチームリーダー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, and career growth opportunities. It outlines requirements for Japanese language proficiency, team leadership experience, and technical skills in BPO projects across industries like finance and procurement.
Stagiaire DevOps - IBM Client Innovation Center - H/F
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
IBM's Client Innovation Center provides innovative services and opportunities for international clients, emphasizing teamwork and cutting-edge projects in a supportive environment.
Technical Architect-Red Hat Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Cloud Architect role at IBM Consulting, requiring expertise in Red Hat OpenShift, cloud infrastructure, and certifications. Responsibilities include designing cloud solutions, leading projects, and collaborating with teams. The position emphasizes technical skills in Linux, VMware, and containerization technologies.
Entry Level Technical Support Engineer – Target Process
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a role in IBM Targetprocess's global support team, emphasizing collaboration, customer satisfaction, and technical expertise. The position requires problem-solving skills, cross-functional teamwork, and knowledge of IT environments, with responsibilities spanning customer support, operational management, and relationship building.
Business Analyst
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines required skills in SDLC, requirements gathering, communication, and adaptability in dynamic environments.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise delivery, partnership development, and Oracle application implementation. It specifies requirements for experience with Oracle Cloud, Agile methodologies, and technical skills in areas like PL/SQL and performance tuning.
インダストリーコンサルタント（流通・小売領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights opportunities for career growth and innovation in IBM's global client collaborations, emphasizing technological solutions and professional development through partnerships with IBM's technology portfolio.
Data Scientist-Artificial Intelligence
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving AI solution development, collaboration with teams, and technical expertise in Python and data analytics. It details responsibilities, required education, and preferred qualifications for a position focused on data modeling and innovation.
Infrastructure Specialist-System Administration
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in Netscaler VPX deployment, GSLB integration, and load balancing. Responsibilities include teamwork, training, and collaboration skills, with a focus on technical proficiency and infrastructure setup.
ServiceNow Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting offers roles in hybrid cloud and AI, emphasizing collaboration, innovation, and technical expertise in ServiceNow. The position requires skills in FSM and ServiceNow development, with opportunities for growth and impact.
Quality Engineer-Data
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications like a bachelor's degree and SQL proficiency.