Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Staff Data Scientist - AI Products
Company: Dropbox
Location: Remote
Posted Dec 06, 2025
The role is for a Staff Data Scientist on the ground floor of Dropbox's AI-first journey. The position involves shaping the product roadmap, fostering a data-informed culture, and driving AI/ML impact. It requires 9+ years of experience and proficiency in SQL, Python, and statistical analysis.
Lead CS Technical Skills Program Manager
Company: HubSpot
Location: Remote
Posted Dec 06, 2025
The HubSpot GotoMarket Enablement team is seeking a Program Manager to build technical expertise for Customer Success teams. The role involves identifying skill gaps, developing training content, collaborating with various teams, and creating technical competency frameworks. The ideal candidate should have 5+ years of experience in technical enablement, deep HubSpot product knowledge, advanced technical skills, and strong stakeholder management abilities.
Principal Engineer - Ads Measurement
Company: Pinterest
Location: Remote
Posted Dec 06, 2025
The Principal Engineer L18 IC role on the Monetization Team at Pinterest requires a senior technical leader with expertise in software engineering and machine learning. The role involves leading the development and execution of technical strategies for ad products, overseeing the work of approximately 200 engineers, and driving innovation and excellence within the organization. The ideal candidate should have a strong background in advertising technology, experience in generative AI, and a proven track record of delivering complex architectural solutions.
Vice President - Analytics
Company: JustAnswer
Location: Remote
Posted Dec 06, 2025
The job posting seeks a visionary and pragmatic leader to oversee the data and analytics team. The role requires technical expertise in experimentation, reporting, and automation, as well as a focus on leveraging data science and AI to create a future-oriented analytics culture. The leader will own and scale the company's experimentation and reporting infrastructure, partner with stakeholders to identify analytics needs, drive strategic data initiatives, and evangelize data-driven decision-making across the organization.
Sr. Director - Cybersecurity
Company: Bugcrowd
Location: Remote
Posted Dec 06, 2025
The job posting is for a senior cybersecurity leader to define strategy, manage security operations, lead teams, and ensure compliance. The role requires extensive technical security experience, leadership skills, and knowledge of security frameworks and tools.
Sr. Software Engineer - Backend
Company: Pinterest
Location: Remote
Posted Dec 06, 2025
The job posting is for a Backend Engineer role at a company that values inquisitive, well-rounded individuals. The role involves working closely with product managers, designers, and other backend engineers to build robust frameworks and features. The ideal candidate should have a strong understanding of API workflow development and best practices in Python or Java, along with 5+ years of industry experience. The company offers opportunities for growth, collaboration, and working on high-impact projects.
Medical Network Medical Reviewer
Company: RVO Health Freelance Network
Location: Remote
Posted Dec 06, 2025
RVO Health is building a stronger, healthier world by providing evidence-based health and wellness information. They are seeking US licensed physicians and pharmacists to join their freelance Medical Network to review and provide medical expertise for their consumer health content.
Senior Business Intelligence Engineer
Company: Dropbox
Location: Remote
Posted Dec 06, 2025
The role is for a Business Intelligence Engineer to partner with teams to grow revenue, optimize product, and launch initiatives. The ideal candidate will have experience in data modeling, BI tools, and analytics, with a focus on creating accessible data models and driving business impact.
Tax Director - Trusts and Estate
Company: Latitude Inc
Location: Remote
Posted Dec 06, 2025
The Tax Director for Trusts & Estates will lead the firm's fiduciary and estate tax practice, overseeing complex tax compliance and planning for trusts, estates, and high-net-worth individuals. The role involves providing strategic estate and wealth transfer planning solutions, managing client relationships, supervising staff, and contributing to business development.
Sr. Staff Machine Learning Engineer - Homefeed
Company: Pinterest
Location: Remote
Posted Dec 06, 2025
Pinterest is seeking a Tech Lead Architect to drive cross-team engineering efforts for shipping ML-driven product experiences to their 400M+ pinners. The role involves improving relevance and user experience on Homefeed, working on state-of-the-art large-scale applied machine learning projects, and improving the efficiency and reliability of large-scale data processing and ML inference pipelines.
Customer Success Manager (Spanish Bilingual)
Company: SQUIRE
Location: Remote
Posted Dec 06, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company supports barbers in bridging the gap between their personal craft and business goals, enabling them to unlock their full potential as artists and entrepreneurs.
Care Management - CMA
Company: Harris
Location: Remote
Posted Dec 06, 2025
Esrun Health is seeking Remote Care Coordinators to work from home as independent contractors, providing telephonic encounters with patients and managing a patient panel. The position offers a flexible schedule, productivity-based pay structure, and the opportunity to become a full-time employee with benefits. Esrun Health aims to transform healthcare delivery by providing proactive, consistent check-ins and support for patients with chronic conditions.