Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Field Marketing & Experience Manager
Company: Cyderes
Location: Remote
Posted Dec 06, 2025
Cyderes is a cybersecurity company that specializes in building practical IAM exposure management and risk programs, stopping active threats fast with MDR, and providing AI-driven services. They are looking for a Field Marketing & Experience Manager to own the planning, design, and execution of in-person and virtual experiences that drive engagement, loyalty, and pipeline. The role requires a balance of creativity, operational excellence, and relationship management, working cross-functionally across Sales, Channel & Alliances, and Marketing.
People Ops Partner (German speaker)
Company: LI.FI
Location: Remote
Posted Dec 06, 2025
LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a proactive and detail-oriented People Ops Partner to manage core HR processes, systems, and records.
Senior Manager/Director - Regional Sales
Company: EDB
Location: USA
Posted Dec 06, 2025
The Manager Regional Sales will be responsible for defining and executing the go-to-market strategy to accelerate business growth across EDB's New Enterprise and National accounts. They will lead a team of senior sales reps, develop sales strategies, build a high-performance sales team, and establish strong customer relationships. The role requires 5+ years of experience in leading sales teams, deep product and market expertise, and proven leadership and communication skills.
Senior Software Implementation Engineer
Company: Makersite GmbH
Location: Remote
Posted Dec 06, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking Software Implementation Engineers to work closely with customers, map data, provide technical support, and create documentation. The role offers a competitive salary, remote-first flexibility, learning and development opportunities, and purpose-driven work.
Staff Software Engineer - GenAI Systems
Company: Airbnb
Location: Remote
Posted Dec 06, 2025
The Community Support Platform (CSP) at Airbnb is a critical system that empowers the company's global network of Community Support ambassadors to deliver exceptional customer service with high efficiency. The role focuses on integrating AI with support ambassadors' expertise to create significant product impact for internal and external customers. The position involves crafting AI prompts, implementing RAG, performing model finetuning, designing AI orchestration workflows, dataset engineering, and shaping innovative GenAI-based backend systems efficiently and at scale.
Claims Team Lead - Transportation (APD)
Company: Reserv
Location: Remote
Posted Dec 06, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a Team Lead with experience in commercial transportation claims, leadership, and technology to help build a tech-driven claims organization and improve efficiency.
Product Manager
Company: Unified
Location: Remote
Posted Dec 06, 2025
iHeartMedia is a leading broadcast media company undergoing a transformation into a multichannel platform. They offer a suite of advertising channels and are looking for a Product Manager to help create and enhance products. Unified is a company that provides business intelligence for social advertising and has a platform for optimizing investments.
Android Engineer
Company: ElevenLabs
Location: Remote
Posted Dec 06, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a creative platform and agents platform powered by proprietary AI models. They are seeking an experienced Android developer to join their mobile team and work on high-impact projects in the audio AI space.
Business Development Representative
Company: Pagos
Location: Remote
Posted Dec 06, 2025
Pagos is a company passionate about empowering businesses to optimize their payments stack and growth. They seek creative thinkers to join their team as Business Development Representatives (BDRs) to scale outbound operations, generate leads, and drive interest in their products. The role involves collaborating with the Commercial team, researching accounts, crafting messaging, and executing outreach activities to support lead generation and pipeline growth.
Customer Success - Strategic
Company: ElevenLabs
Location: Remote
Posted Dec 06, 2025
ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. Their core offerings include the Creative Platform and Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.
Industry Solutions Lead - Media & Creatives
Company: Dropbox
Location: USA
Posted Dec 06, 2025
The role involves building and executing Dropbox's multiproduct strategy for the media entertainment and creative industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative and media workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their most valuable content.
Head of Platforms - Customer Success
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Platforms Customer Success team partners with various departments to deliver growth and retention outcomes for Stripe's largest customers. The company is looking for a leader to scale the Customer Success efforts for managed platform customers, focusing on strategic account planning, product distribution, executive engagement, and payments optimization.