Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Partner Marketing Manager, Co-Marketing

Company: Webflow

Location: USA

Posted Dec 05, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Partner Marketing Manager to develop joint go-to-market plans with partners, design and execute comarketing programs, and manage Marketing Development Funds. The role requires 3+ years of B2B marketing experience in partner channel or comarketing in SaaS.

Fullstack Product Software Engineer - Core Web Experience

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

The Core Web Experience team is working on integrating Dash's AI capabilities into the FSS product to enhance user engagement and simplify core jobs like search and file actions. The role involves full-stack development, cross-functional collaboration, and innovation to build a reliable and performant foundation for Dropbox.

Staff Fullstack Software Engineer - Growth Monetization

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position offers high visibility, impact on revenue growth, and the opportunity to shape the future of Dropbox monetization.

Principal Technical Program Manager

Company: Unqork

Location: Germany

Posted Dec 05, 2025

The text highlights Unqork's capabilities in empowering enterprises through AI-native applications, reducing technical debt, and driving digital transformation for major clients like Allianz. It emphasizes innovation, security, and collaboration in complex enterprise projects.

Match Lead

Company: Genius Sports

Location: Bulgaria

Posted Dec 05, 2025

The text promotes Genius Sports' Match Lead role, highlighting opportunities to shape sports data operations, deliver immersive fan experiences, and contribute to global engagement. It emphasizes skills like attention to detail, teamwork, and football expertise, while showcasing company benefits including competitive compensation, hybrid work models, and a focus on inclusivity and employee growth.

Manager - Corporate Sales

Company: HubSpot

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and qualifications for a Corporate Sales Manager role at HubSpot. The role involves leading and coaching a team of sales specialists in a fast-paced environment. The ideal candidate should have experience in sales leadership, high emotional intelligence, an entrepreneurial mindset, and strong communication skills. HubSpot offers a competitive compensation package and benefits.

Senior Security Advisor - Privileged Access Management (PAM)

Company: GuidePoint Security

Location: USA

Posted Dec 05, 2025

The text describes the duties and responsibilities of a role focused on providing advisory value to customers through Privileged Access Management (PAM) solutions. It outlines the ideal candidate's qualifications, including extensive experience with leading PAM vendors, technical skills, and project management abilities. Preferred qualifications include relevant certifications and advanced degrees.

Partner Marketing Manager

Company: Telnyx

Location: USA

Posted Dec 05, 2025

Telnyx is hiring a Pipeline Architect and first full-time Partner Marketing Manager to build a revenue engine from the ground up. The role involves activating partners to create opportunities, executing high-impact co-marketing initiatives, and building the foundation for scale. The ideal candidate is a revenue marketer with experience in partner/channel marketing, a builder who thrives in ambiguity, a storyteller and simplifier, and data-obsessed.

Senior MacOS Engineer

Company: Goodnotes

Location: Europe,Asia

Posted Dec 05, 2025

The text describes the values and mission of Goodnotes, a company that builds Mac desktop and iPad apps for notes capture and presentation. They are looking for a Senior macOS Engineer to help build and refine their native desktop experience, collaborating with cross-functional teams. The role involves building mission-critical services, architecting scalable solutions, implementing elegant solutions, and continuously improving development practices. The company values learning, growth, and user obsession.

EDI Integration Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 05, 2025

This job posting outlines a remote EDI Integration Engineer II role with responsibilities in file transformations, EDI transactions, and system documentation. It specifies qualifications including SQL, Python, and healthcare EDI standards, along with remote work requirements and salary range of $72k-$110k.

Senior Solutions Architect

Company: Grafana Labs

Location: UK

Posted Dec 05, 2025

Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate will have extensive experience with observability technologies, strong communication skills, and a passion for helping customers succeed.

Social Media Manager (Portuguese Speaking)

Company: Flo Health

Location: Brazil

Posted Dec 05, 2025

The text describes a job posting seeking a Portuguese-speaking freelance content creator based in Brazil with expertise in social media content creation, community management, and production leadership. It outlines key responsibilities, required skills, and contract details for a part-time freelance position.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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