Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Wealth Protection Planning Attorney

Company: Steinbacher Goodall & Yurchak

Location: USA

Posted Dec 05, 2025

The law firm is seeking a driven legal professional to join their team and help expand their reach and elevate client experience. The role involves crafting tailored legal solutions, being a client champion, delivering exceptional service, leading with integrity, engaging locally, streamlining and improving processes, and staying connected with clients. The firm offers remote flexibility, a supportive team culture, growth opportunities, and mission-driven work.

Senior Android Developer

Company: Storyteller

Location: Lithuania

Posted Dec 05, 2025

This job offers a competitive salary, remote work, and benefits. It's part of a high-growth SaaS company with opportunities to work on innovative tech. Responsibilities include improving technical practices and leading projects, requiring strong Android expertise and experience with modern tools.

Lead .NET Engineer (Platform Architecture)

Company: Prodigi Group

Location: UK

Posted Dec 05, 2025

Prodigi is a leading global print-on-demand platform founded in 2014. They are hiring a senior technical leader to shape the architecture of their core platform, focusing on correctness, robustness, data integrity, and long-term simplicity. The role involves defining the technical blueprint for Prodigi's next decade and influencing their shipping engine, global routing logic, product creation pipelines, and public API.

Senior Android Developer

Company: Storyteller

Location: Romania

Posted Dec 05, 2025

The job posting is for a full-time, fully remote Android Developer position with Storyteller, a high-growth B2B SaaS platform. The role offers a competitive salary, 33 days of paid leave, and the opportunity to work with the latest hardware tech stack and tools. The company works with leading global sports brands and provides an end-to-end platform for integrating Stories into owned and operated platforms, boosting user engagement and driving advertising revenue.

Staff Data Engineer

Company: Henry Schein One

Location: USA

Posted Dec 05, 2025

The job posting is for a Staff Engineer position at Henry Schein One, a global leader in dental management analytics communication and marketing software. The role involves developing and enhancing ETL processing of large data sets, troubleshooting and resolving customer issues, monitoring and improving observability of reporting solutions, mentoring junior software engineers, and collaborating with senior leaders. The company offers competitive compensation, excellent benefits, and a great place to work with fantastic people.

SEO Country Lead

Company: Canva

Location: UK

Posted Dec 05, 2025

The job description highlights opportunities to lead SEO strategies for the UK market, collaborate with cross-functional teams, and offers benefits like equity packages, flexible leave, and a supportive work environment.

Social Media Coordinator

Company: Storm Ideas

Location: USA

Posted Dec 05, 2025

The job posting describes a fully remote, full-time contractor role at Storm Ideas, a company that works with globally recognized brands in US entertainment. The role involves coordinating social media posts, engaging with communities, delivering strategic recommendations, and optimizing content for YouTube. The company offers cutting-edge tools and tech, encourages ideas, and has a fast, agile, and adaptive culture. They value strong organizational skills, attention to detail, and excellent communication skills.

Medical Information Client Manager / Team Lead - (German and English speaking)

Company: EVERSANA

Location: Europe,UK

Posted Dec 05, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and building an inclusive culture. The company offers a variety of roles, including Medical Information, which supports the safe and effective use of pharmaceutical products by providing evidence-based information to healthcare professionals, patients, caregivers, and payers.

Creative Director - Campaigns

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is seeking a Campaigns Creative Director to lead advertising and integrated campaign development across Europe. The role involves creating bold, culturally relevant work, building an always-on creative capability, and elevating storytelling and design. The ideal candidate should have lead creative experience, a strong understanding of consumer tech and direct-to-consumer brands, and a standout portfolio showcasing excellence in storytelling and advertising craft.

Social Media Coordinator

Company: Storm Ideas

Location: South Africa

Posted Dec 05, 2025

The job posting describes a fully remote position at Storm Ideas, a company that works with globally recognized brands in US TV and entertainment. The role involves coordinating social media posts, delivering strategic recommendations, scheduling and reviewing content, and assisting with calendar planning. The company offers cutting-edge tools and tech, encourages ideas and innovation, and has a fast, agile, and adaptive culture. They value strong organizational skills, attention to detail, and excellent communication skills.

Sr. SW Engineer - Rules

Company: Visa

Location: Brazil

Posted Dec 05, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The company emphasizes innovation, security, and scalability, with a remote engineering role requiring expertise in AWS, microservices, and distributed systems.

Data Product Manager

Company: InPost

Location: Poland

Posted Dec 05, 2025

InPost is a leading European ecommerce parcel delivery platform with a network of automated parcel machines and pickup/dropoff points. They are seeking an exceptional Product Manager to join their Data & AI domain, focusing on designing and scaling data-driven products and leveraging AI for business impact.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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