Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior iOS Engineer
Company: Mercury
Location: USA
Posted Dec 05, 2025
The text describes the centuries-old tradition of crafting high-quality kitchen knives in Takefu, Japan, by master artisans like Shiro Kamo. It draws a parallel between the craftsmanship of knife-making and Mercury's approach to financial technology, emphasizing the importance of skill, intuition, and beauty in both fields. The company is seeking an experienced iOS engineer to join their team and help expand their iOS app, with a focus on quality, collaboration, and adaptability.
Director - Sales Operations
Company: Hightouch
Location: USA
Posted Dec 05, 2025
Hightouch is hiring a Sales Operations leader to support their growth and scale their GTM organization. The role involves partnering with sales leadership, driving sales planning processes, supporting sales forecasting, developing data insights, and collaborating cross-functionally with GTM teams. The ideal candidate has 8+ years of experience in Sales Operations, 5+ years in people management, and deep expertise in sales planning, capacity modeling, territory design, quota setting, pipeline management, and forecasting.
Senior Product Manager - AI
Company: Hostaway
Location: Europe
Posted Dec 05, 2025
Hostaway is a SaaS startup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Product Manager AI to shape the AI product strategy, drive outcomes, and ensure seamless AI-powered features in their SaaS product. The role offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, and a dynamic team culture.
Retail Specialist
Company: Trafilea
Location: Argentina
Posted Dec 05, 2025
Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue, 12M+ customers, and a global presence, they offer opportunities to scale digitally native brands. The role involves leading retail launches, vendor management, and AI innovation while working with a dynamic, remote team.
Head of Systems Implementation – Pricing & Market Access (NAVLIN)
Company: EVERSANA
Location: UK
Posted Dec 05, 2025
EVERSANA is a global company with over 7000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and patient-centricity, and is looking for a leader to head their NAVLIN Market Access & Pricing Systems Implementation Services practice.
Data Quality Administrator
Company: Cendyn
Location: Singapore
Posted Dec 05, 2025
Knowland by Cendyn seeks a Market Data Administrator to manage data pipelines and client support across EMEA and APAC regions. The role involves data management, client support, documentation, and special projects. Ideal for those with experience in data management or customer service, offering opportunities in the SaaS industry.
Senior Data Scientist - Fraud
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company building a financial stack for startups. They are hiring a Data Scientist to join their Fraud and Limits team to detect, monitor, and mitigate fraud while ensuring a smooth customer experience. The role involves developing dashboards, conducting analyses, building machine learning models, and collaborating with cross-functional teams.
Associate Software Engineer – Hardware Emulation (Virtual)
Company: Boeing
Location: USA
Posted Dec 05, 2025
The Boeing Company is seeking an Associate Software Engineer for their Hardware Emulation Virtual team in Berkeley, Missouri. The role involves designing, developing, testing, and integrating software models to emulate hardware components and systems. The ideal candidate should have experience in software development, virtualization technologies, and hardware emulation. The position offers a competitive pay range and benefits.
Director - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
The job description is for a Director II Data Science role at Liberty Mutual's US Retail Market Data Science Pricing Deployments team. The role involves leading a team to support the design and implementation of pricing program deployments across all retail lines nationwide. Key responsibilities include design excellence, best practices, process improvement, training, Earnix platform adoption, and community engagement. The ideal candidate should have experience in rating logic, predictive analytics, data science tools, project management, and communication.
Real Specialist
Company: Lightspeed Systems
Location: USA
Posted Dec 05, 2025
The role of Client Success Renewal Specialist at Lightspeed Systems involves managing client relationships, focusing on renewals, account updates, and licensing changes. The ideal candidate should have 1-2 years of client service experience, a pleasant disposition, excellent communication skills, and the ability to meet deadlines. Proficiency in Microsoft Office Suite and experience with Salesforce and the SaaS industry are preferred.
Study Design Lead – Clinical Research , Central Labs Services
Company: labcorp
Location: USA
Posted Dec 05, 2025
Labcorp is a leading global life sciences company that provides diagnostics and drug development services. They offer central laboratory services for global clinical trials and are seeking a Study Design Lead to join their team. The position involves interpreting sponsor protocol requirements, liaising with internal departments, and providing consultancy on study design choices.
Analyst - Credit Cards
Company: Sunbit
Location: USA
Posted Dec 05, 2025
Sunbit is a fintech company that offers financial technology solutions for real-life situations. They provide a fast, fair, and simple credit experience through their AI-native platform and mobile app. Sunbit is known for its high approval rates, zero consumer fees, and a people-centered culture. They have a nationwide network of over 30,000 in-person merchant locations and have been recognized as one of the fastest-growing and most admired fintech companies.