Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Internship Program Mexico - 2026 1H
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM's Blue Journey internship program aims to promote professional development of students through practical experiences, contact with a global community, and free learning tools. Interns will work on real company projects, collaborate with a global community, and develop new skills. The program is open to students in technical and administrative careers.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in Recruitment. The position involves collaborating with partners to deliver comprehensive recruitment support, defining and executing sourcing strategies, assessing candidate suitability, and utilizing ATS for screening. The role requires a bachelor's degree, preferably with a master's, and at least 1 year of experience in direct sourcing and recruitment, preferably in ITESBPOFA and RPO setups. The position values curiosity, continuous learning, and a consultative approach to recruitment.
Engineering Manager - Vault Engineering
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text introduces the Automation Platform engineering team and their Infrastructure Cloud product, which provides unified infrastructure and security lifecycle management. It highlights the various components of the platform, such as Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The text also discusses the role of an Engineering Manager for Vault, who will lead a team to advance the product's security, scalability, and enterprise readiness across cloud and self-managed offerings.
Managing Architect Oracle Financial
Company: IBM
Location: Armonk, US
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role related to Oracle EPM solutions. The role involves project delivery, solution development, and innovation, with a requirement for extensive experience in Oracle Cloud Planning and Essbase solutions. The position can be performed from anywhere in the US.
Oracle Supply Chain Planning Consultant
Company: IBM
Location: DUBAI, AE
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a delivery consultant role in Oracle Supply Chain Planning. The role involves customer-facing responsibilities, project management, and technical expertise in supply chain applications. The position offers the chance to work on cutting-edge cloud implementations across various industries and regions.
[IBM Japan:iX] IT Solution Consultant – Experience Solution
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. Required skills include Japanese language proficiency, business analysis, project management, and technical expertise in areas such as Fintech, AI, Blockchain, and Cloud.
DevOps
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
IBM's Data Intelligence is seeking a skilled DevOps Engineer to join their international engineering team. The role involves deploying cloud-native applications, maintaining CI/CD pipelines, and optimizing containerized environments. The position requires experience with Kubernetes, OpenShift, Jenkins, Terraform, and GitOps principles.
Application Developer
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, drive digital and business transformation, and leverage the latest technologies. It emphasizes the importance of curiosity, continuous learning, and delivering high-quality solutions, particularly for clients in the financial industry.
Software Quality Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 05, 2025
The job description outlines a key role in software quality engineering, involving designing and implementing tests, maintaining automated testing frameworks, collaborating with cross-functional teams, and ensuring high-quality software products. It requires a bachelor's degree in computer science or related field, 3+ years of experience in software quality engineering or software engineering, and proficiency in programming languages like Java and C.
インダストリーコンサルタント(製造領域)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM seeks consultants to drive innovation and digital transformation for manufacturing clients, emphasizing collaboration, technical expertise, and growth opportunities through hybrid cloud and AI solutions.
Security Consultant - Security Solution Design
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
This job posting seeks a Solution Consultant Technical Solution Manager for IBM's Cybersecurity team, requiring expertise in designing cybersecurity solutions, collaboration with clients and teams, and technical documentation. The role emphasizes presales experience, technical design, and global teamwork, with qualifications including degrees, certifications, and experience in security domains.
Field CTO (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a Field CTO role at IBM Software, focusing on enabling sales teams, building relationships with customers, and providing technical leadership. The role involves working closely with field marketing, sales, and product teams to drive customer outcomes and adoption of HashiCorp products.