Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Cloud Infrastructure Operations Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. The role requires strong team leadership skills, deep cloud infrastructure and security expertise, and the ability to drive operational excellence in a highly regulated environment. The position involves managing a multidisciplinary team, ensuring service reliability, and collaborating closely with the client on service improvements and roadmap planning.
Technical Content Professional Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is an introduction to IBM's apprenticeship program, highlighting the company's focus on innovation, collaboration, and solving challenging problems. It describes the role and responsibilities of a Technical Content Professional Apprentice, the structure of the apprenticeship, and the skills and qualities sought in candidates.
R&D Software Developer (m/w/x)
Company: IBM
Location: Boeblingen, DE
Posted Dec 05, 2025
IBM is modernizing IBM Z data access and use cases through product lines like Data Gate, Db2 Analytics Accelerator for zOS, and AI Optimizer for Z. The company seeks software developers to maintain and innovate these solutions for large-scale enterprise customers.
Senior Managing Consultant - SuccessFactors Talent Mgmt (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of an SAP SuccessFactors Consultant. The role involves working closely with clients to design, configure, and implement Talent Management solutions using the SAP SuccessFactors suite. The consultant acts as a trusted advisor, collaborating with HR leaders and technical teams to drive transformational talent strategies and improve workforce performance. The position requires strong technical expertise, communication skills, and the ability to work across business and technical teams.
ElastiCache Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on designing and implementing distributed caching strategies using AWS ElastiCache. It highlights the role's responsibilities, required education, and technical expertise, including experience with AWS services, programming languages, and infrastructure as code tools.
Security Consultant
Company: IBM
Location: Bucharest, RO
Posted Dec 05, 2025
The Sentinel Content Engineer role involves designing, implementing, and maintaining Microsoft Sentinel content for effective detection, response, and automation in a Security Operations Center. The role requires expertise in Microsoft Sentinel, KQL, Logic Apps, and the Microsoft security stack, as well as experience in detection engineering, incident response, and automation. Strong problem-solving, communication, and documentation skills are essential.
Senior Business Planning Analyst (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 05, 2025
The text is a job description for a Senior Business Planning Analyst role at IBM Malaysia. It highlights the importance of the role in strategic decision-making, financial modeling, and forecasting. The position requires collaboration with local finance teams, strong analytical skills, and proficiency in English and Japanese.
Application Developer-SAP ABAP
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include ABAP reporting, RICEF reports, interfaces, conversions, enhancements, forms, and reports. Preferred skills include HANA, SAP Workflow, and advanced ABAP BADI.
Package Consultant-SAP SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves resolving user incidents, working on deployments, and attending productivity-focused calls. It requires a bachelor's degree and 4-10 years of experience.
Application Developer-Experience Front End
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. It mentions the role's responsibilities, required education, and technical expertise, including frontend web development, React Native, NodeJS, and API management.
Senior Managing Consultant - SuccessFactors Payroll (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of a SAP SuccessFactors Consultant. It highlights the importance of long-term relationships, collaboration, and innovation. The role involves designing, configuring, and delivering payroll solutions using SAP SuccessFactors Employee Central Payroll, ensuring compliance, and acting as a trusted advisor to clients.
Oracle Technical Developer (Payroll)
Company: IBM
Location: Hursley, GB
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change for clients using the latest technology platforms. The company provides training, promotion opportunities, feedback, diversity and inclusion, work-life balance, and traditional benefits. The role of an Oracle Technical Developer - Payroll involves designing, developing, and supporting payroll-related customizations and integrations using Oracle HCM Cloud.