Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Infrastructure Specialist
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 05, 2025
The job role of a TAM Technical Account Manager at IBM involves resolving issues impacting client business, enhancing client experience, and leading problem resolution processes. The role requires expertise in server technologies, problem-solving skills, and effective communication with clients and teams.
2026 Intern Conversion
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text is a job posting for an internship or full-time position at IBM, starting in January 2026 or later. It requires successful completion of a 2025 IBM Coop or Internship and a Bachelor's degree. The role involves solving complex problems and transforming the world with technology.
ServiceNow Solution Lead
Company: IBM
Location: London, GB
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI journeys. It outlines the role and responsibilities, including defining technical requirements, understanding client challenges, recommending solutions, and providing advisory on ServiceNow roadmap. Required and preferred education and technical expertise are also mentioned.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
IBM is seeking a motivated, hands-on software engineer to lead in building a multicloud platform catering to multiple domains. The role involves designing, developing, and delivering a world-class cloud platform with a focus on Sovereign Cloud Solution enabling Sovereign AI. The position requires strong technical expertise, communication skills, and experience in software development tools and methods.
【東京/関西】Infrastructure Specialist(デジタル領域)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text is a job description for a role at IBM that involves working with clients worldwide to drive collaboration and transformation using hybrid cloud and AI. The role requires curiosity, knowledge, and the ability to create creative solutions. The position offers opportunities for career growth and development.
Senior SAP Consultant mit Schwerpunkt S4 Hana Integrationen (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves leading design, implementation, testing, and go-live of critical integrations in the context of S4HANA rollouts, consulting clients from strategy to IT implementation with a focus on SAP S4HANA integration, and taking leadership and sub-project management responsibilities in SAP S4HANA projects.
Entry-Level Technical Writer – AI & Open Source
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Software is seeking a detail-oriented Entry-Level Technical Writer to create clear, accurate, and engaging documentation for their AI products and open-source projects. The role involves collaborating with technical teams, simplifying complex concepts, and continuously improving content based on feedback. Joining IBM offers opportunities to shape the developer experience, collaborate with world-class engineers, and grow in a culture of innovation and continuous learning.
Quality Engineer-Packages
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role of an Associate Software Developer at IBM involves working in a Client Innovation Center Delivery Center, collaborating with diverse teams to gather, store, and process data. Responsibilities include implementing predictive models, designing enterprise search applications, and working in an Agile environment. Required skills include Azure Databricks, Python, SQL, and experience with big data and machine learning techniques.
Benchmarking Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Data Platform is seeking a motivated engineer to join their Benchmarking team. The role involves building and deploying cutting-edge software solutions to evaluate features, capabilities, and performance. The position offers hands-on experience with benchmarking tools, cloud infrastructure, and enterprise data platforms.
Senior SAP BTP Business AI Consultant
Company: IBM
Location: Stockholm, SE
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Package Consultant with expertise in SAP Business Technology Platform (BTP). The role involves leading and managing SAP BTP implementations, collaborating with stakeholders, and staying updated with the latest developments in SAP BTP technologies. The position requires a Bachelor's degree, at least 5 years of experience as an SAP Consultant with 3 years in SAP BTP, and strong knowledge of SAP BTP architecture, functionality, and best practices.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. The position requires 12+ years of SAP functional experience, with a preference for a Master's degree and experience in WM.
Test Design Hardware Developer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
Test Design is a forward-thinking semiconductor team seeking a DFT Engineer with experience in Synopsys tools and a passion for solving complex challenges. The role involves architecting and implementing DFT strategies for complex SoC designs, collaborating with cross-functional teams, and driving DFT methodology improvements.