Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Mainframe System Verification Tester Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is an introduction to an apprenticeship program at IBM, specifically for a Mainframe System Verification Tester Apprentice. It describes the role, responsibilities, and requirements for the position, as well as the benefits of the IBM Apprenticeship Program. The tone is enthusiastic and encouraging, highlighting the opportunities for learning, growth, and collaboration.
Infrastructure Architect
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, emphasizing long-term relationships, collaboration with clients, and the use of IBM's technology platforms. It highlights the importance of curiosity, knowledge, and creative problem-solving. The role mentioned is a Japanese-speaking Platform Engineering Service Sub-Leader position in Japan, requiring experience in customer requirements design, infrastructure construction, and cloud design.
Business Intelligence Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and pension plans. They seek a Senior Business Intelligence Data Engineer to lead design and delivery of advanced BI reporting solutions using Cognos BI and Analytics.
SAP EAM Field Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The job description outlines the role of an SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have extensive SAP implementation experience, strong knowledge in the SAP PM domain, and excellent communication and leadership skills.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Brand Sales Specialist. The role involves working closely with clients, understanding their needs, and showcasing IBM's technology value proposition. It requires strong interpersonal skills, technical expertise, and experience with SAP package solutions.
Platform Engineer 2
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves building and supporting an Internal Developer Platform (IDP) for Apptio applications. The team collaborates across multiple locations and technologies, including GitHub, Linux, Kubernetes, Docker, and AWS. The position requires problem-solving skills, experience with platform development, DevOps, and cloud services.
Application Consultant-Mobile
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on technical roles and responsibilities of Application Consultants. It highlights the importance of collaboration, problem-solving, and adaptability in working with clients across various industries to improve hybrid cloud and AI solutions.
Data Scientist-Artificial Intelligence
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 5-7 years of experience, proficiency in Python and data analytics, and collaboration with data engineers and software developers to optimize data pipelines and build AI solutions.
Package Specialist-SAP HANA Basis
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
This job description outlines a role at IBM Consulting involving technical delivery, SAP upgrades, and database migrations. It requires a bachelor's degree, specific technical expertise, and experience in SAP HANA BASIS. Preferred qualifications include advanced education and certifications.
Software Developer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM is seeking highly skilled and forward-thinking consultants to join their team and work on developing the next generation data processing platform. The role involves hands-on coding, experience with various technologies, and a strong understanding of object-oriented design principles.
Quality Assurance Analyst
Company: IBM
Location: Leicester, GB
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Performance & Resilience Management Quality Engineer to join their quality assurance team, assisting in performance testing and contributing to issue resolution.
Procurement Operations Buyer - French speaking
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
IBM is seeking professionals with fluent French and English skills to support a pharmaceutical client as Operations Buyers. The role involves order fulfillment, PO placement, and handling help requests via phone or email. Required skills include strong communication, accuracy, time management, and proficiency in SAP, JIRA, and SNOW.