Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Package Specialist-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires ownership, high-quality delivery, technical guidance, and effective teamwork. Preferred qualifications include a Master's degree, experience with SAP Ariba modules, and knowledge of ServiceNow and Azure tools.
Senior Data Scientist - Simulation
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Data Scientist specializing in simulation modeling. The role involves building advanced simulation frameworks, applying machine learning techniques, and collaborating with cross-functional teams to transform complex datasets into actionable insights. The position requires a strong background in mathematics, statistics, and computer science, along with experience in agile environments and predictive analytics tools.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The Chief Data Office at IBM is part of Transformation & Operations, driving the next step of IBM's transformation journey. The role involves designing, developing, and maintaining backend systems and services using Java, Golang, or Python technologies. It also includes implementing RESTful APIs, microservices, and ensuring the performance, scalability, and security of backend systems.
Python Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting is seeking an experienced Data Scientist to develop scalable AI solutions. The role involves building and maintaining backend services, improving code quality, working with cross-functional teams, and debugging production issues. Preferred experience includes cloud platforms, Docker, Kubernetes, data analysis, and ML.
Account Technical Leader
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The role of a Technical Account Manager at IBM involves being a trusted advisor with deep technical expertise, working with clients to craft solutions for their technology challenges. The position requires strong leadership, strategic thinking, and business influence skills to orchestrate resources and bring solutions to life. Excellent onboarding, ongoing development, and a collaborative sales environment support positive impact and career advancement.
Package Consultant-SAP FIN PS-Capital Accounting
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a supportive culture focused on career growth and development. The Package Consultant role at IBM requires expertise in SAP FICO with India Localization, including configuration, training, and project management skills.
Delivery Project Executive (Talent Acquisition)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The role involves managing contracted services, strategic relationships, and fiscal performance for assigned clients. The Delivery Project Executive (DPE) is responsible for delivering contracted TAO services, managing client stakeholder relationships, and ensuring client satisfaction. The role requires skills in HROTAOBPO, deep sector experience, leading matrix teams, senior stakeholder relationship management, and commercial acumen.
Package Specialist-SAP HANA Application Security
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This job description outlines an SAP Security role requiring expertise in role authorizations, ECC 60 implementation, and stakeholder collaboration. Candidates must have 6+ years of experience with technical skills in security architecture, segregation of duties, and project leadership. Education requirements include a bachelor's degree with a preference for a master's degree.
Package Consultant-SAP HANA SCM QM
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves using consulting skills, business knowledge, and packaged solution expertise to integrate technology into clients' business environments, with a specific focus on SAP Hana Quality Management module implementation.
Apptio Sales Development Rep (Italian Speaking)
Company: IBM
Location: London, GB
Posted Dec 04, 2025
The job description outlines the responsibilities and requirements for a sales development role at Apptio, an IBM company. The role involves prospecting, qualifying leads, delivering sales presentations, and collaborating with field sales. The ideal candidate should have experience in SaaS sales development, strong communication skills, and the ability to work independently in a fast-paced environment.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description outlines a Product Manager role for IBM webMethods Hybrid Integration, focusing on pricing strategy, revenue management, sales enablement, and strategic initiatives. The role requires 5+ years of experience in product management, pricing, licensing, and enterprise software, along with strong analytical, financial modeling, and communication skills.
Field Marketing Manager - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Field Marketing Manager position at HashiCorp, a company that creates AI-powered cloud-native software solutions. The role involves building regional and account-based marketing campaigns, executing field marketing activities, and collaborating with various teams. The ideal candidate should be passionate, detail-oriented, and able to work in a fast-paced environment.