Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Leader Technique JAVA - H/F - IBM Client Innovation Center Paris/île de France
Company: IBM
Location: Lille, FR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the importance of long-term relationships, collaboration with global clients, and the use of cutting-edge technologies. It emphasizes the need for curiosity, continuous learning, and the ability to drive innovation and impact. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires strong Java/J2EE skills, knowledge of Cloud, DevOps, Architecture, and Unit Testing, as well as good communication and leadership abilities.
Business Transformation Consultant-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include leading design, development, and implementation of Maximo MAS upgrades, being a technical expert in IBM Maximo EAM technology, and assessing customization needs. Required education is a Bachelors Degree, and preferred experience includes communication with clients, vendors, and project management.
Release and Deployment Specialist
Company: IBM
Location: Cairo, EG
Posted Dec 04, 2025
The infrastructure industry is rapidly evolving with new technologies. Companies have various deployment options and require specialists to manage and automate the process. The role involves deployment management, release coordination, and automation using tools like Jenkins and GitLab.
Senior Application Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is for a Senior Application Architect passionate about defining and delivering solutions for business challenges in the PLM and Digital Engineering space. The ideal candidate will have experience in architecting Siemens Teamcenter and leading complex projects. They will be responsible for mentoring junior team members and identifying opportunities to simplify workflows and deploy AI across operations.
Microsoft .NET Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It emphasizes the importance of curiosity, continuous learning, and the use of Microsoft technologies in software development. The role involves working in client innovation centers and delivery centers, with a preference for candidates with a bachelor's degree and experience in .NET development.
Process Functional Consultant and Solution Architect - SAP Central Finance
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes the role of a Functional Consultant and Solution Architect for SAP Central Finance at IBM Consulting. It outlines the key responsibilities, which include functional solution design and configuration, requirements elicitation and process alignment, implementation leadership and quality assurance, and consulting and stakeholder management. The role requires a bachelor's degree, preferably a master's degree, and extensive experience in SAP Finance consulting and SAP S4HANA Central Finance implementations.
Internship: Automating Security Reviews at IBM Quantum (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text describes an internship opportunity at IBM Quantum, where the intern will analyze and automate the company's security review process. The role involves collaborating with security and development teams to design and implement automation concepts, investigate AI-driven and policy-based solutions, and ensure practical adoption across the organization.
Security Consultant - Incident Manager
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the role of an Incident Manager. It emphasizes the importance of technical expertise, problem-solving skills, and continuous improvement in managing major incidents across global clients.
Global Talent Marketing Specialist (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The role of a Talent Marketing Specialist at IBM involves managing talent marketing and employer branding strategies for critical markets, with a focus on the Asia Pacific region, particularly Japan. The position requires fluency in Japanese, strong marketing and presentation skills, and experience in data-driven talent attraction solutions.
Senior Infrastructure Engineer (L3)
Company: IBM
Location: Santa Monica, US
Posted Dec 04, 2025
The job posting is for an L3 Infrastructure Support Engineer to support top clients in the Los Angeles area. The role requires expertise in Linux systems, AWS, Nutanix environments, and infrastructure automation using Ansible and Terraform. The position offers the opportunity to work with visionaries across multiple industries and make meaningful change for clients.
Analista de Operaciones
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes a role involving managing and closing customer claims, updating assigned portfolios, and identifying process efficiencies to minimize times and quality errors. It requires a technical diploma, 6 months to 1 year of similar experience, and basic knowledge of office tools like Excel, Word, and PowerPoint.
Sales Solution Leader Oracle Apps, KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text is a job description for an Oracle Applications Solutions Architecture Lead role at IBM. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the need for strong technical expertise, communication skills, and the ability to create innovative solutions for clients.