Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, comprehensive engagement across process phases, and strategic stakeholder engagement to drive innovative solutions.
Application Database Administrator-RDBMS
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical expertise to clients worldwide. As a Database Administrator, responsibilities include monitoring database performance, ensuring backup integrity, optimizing database design, and implementing performance tuning strategies. The role requires a BSc in Computer Science and 6-9 years of experience, with expertise in IBM DB2 LUW and database migration.
Package Consultant-SAP BTP
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves solution design and development, integration and architecture, DevOps and delivery, and stakeholder collaboration.
Senior Software Engineer IAM
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on the Keycloak Core Clients team. It highlights the role of a Senior Software Engineer in advancing authentication protocols and security capabilities, contributing to open source projects, and collaborating with industry working groups. The position requires expertise in Java development, token-based security protocols, cloud application development, and security principles.
Application Developer-Open Source (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing solutions for insurance clients, designing and implementing complex system components using Java, and testing, maintaining, and optimizing applications. The role offers individual career paths, training, certifications, team events, and various benefits.
Web Strategist
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The job posting is for a Web Strategist position at IBM's Marketing Communications & Corporate Social Responsibility team in Bucharest. The role involves shaping web experiences, collaborating with stakeholders, and using data-driven strategies to drive engagement and optimize performance.
Unica Campaign Execution Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Campaign Quality Analyst. The position involves testing and validating workflows, collaborating with clients globally, and leveraging IBM's technology platforms. The role requires a Bachelor's degree, 3+ years of experience with Unica Campaign Automation Tool, and expertise in SQL and testing tools.
Onboarding Succcess Coordinator - Colombia
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job posting is for an Onboarding Success Coordinator role at IBM. The role involves ensuring a seamless onboarding experience for new hires, collaborating with cross-functional partners, and fostering a sense of community among employees. The ideal candidate should have experience in onboarding, strong communication skills, and the ability to manage multiple processes simultaneously.
Middle SDET (Software Development Engineer in Test)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role is a Quality Engineer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves building automated tests, creating test data and environments, writing and executing test scripts, identifying errors, and presenting test results. The position requires a Bachelor's degree, hands-on experience in UI automation, strong expertise in designing automation frameworks, and knowledge of software QA methodologies.
Application Developer-SAP ABAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth opportunities. It outlines responsibilities like feature development, stakeholder collaboration, and continuous learning, along with technical requirements and preferred qualifications.
Experience Strategy and Design Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Experience Strategy & Design global offering seeks an accomplished Experience Design Consultant to help clients identify, envision, and execute AI experiences that drive exceptional user experiences and business outcomes. The role involves generating actionable insights, developing persuasive POVs, pioneering ways to design with AI, supporting early-stage opportunities, and supplementing markets with strategic skills. The ideal candidate should have at least 10 years of experience in customer/employee experience strategy and design, proficiency in human-centered design methodologies, and strong interpersonal communication skills.
Senior Research Scientist – Quantum-Centric Supercomputing for Materials Science
Company: IBM
Location: Yorktown Heights, US
Posted Dec 04, 2025
IBM Research seeks a quantum computing scientist to advance novel algorithms and apply them to materials science. The role involves quantum simulation, ecosystem expansion, and collaboration with clients. Requirements include expertise in quantum hardware, computational methods, and a strong publication record.