Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Application Architect-SAP HANA Development
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, leadership in solution design, and professional growth opportunities through SAP knowledge expansion.
Network Deployment Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on a role as a Network Deployment Engineer. The role involves end-to-end deployment of enterprise wired and wireless networks, ensuring reliable, secure, and scalable infrastructure. The position requires expertise in routing and switching protocols, enterprise network hardware, wireless solutions, and network automation. The company values curiosity, continuous learning, and long-term career growth.
Package Consultant-SAP HANA CFIN
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Central Finance CFIN consultant. The role involves implementing a solution to centralize financial accounting across multiple systems into a single SAP S/4HANA system. The position requires experience with SAP SLT, ALE, IDoc, and other integration technologies, as well as knowledge of Group Reporting, Central Payments, and One Exposure concepts. Analytical skills and experience in end-to-end CFIN implementations are highly valued.
Product Management Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes the role of a Product Specialist, highlighting their responsibilities in product execution, domain focus, cross-functional management, and data science. It emphasizes the importance of the role in driving product success and accelerating career growth.
Application Developer-Oracle Middleware
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This role involves collaborating with clients to develop hybrid cloud and AI solutions, requiring expertise in Oracle technologies and continuous learning. The position emphasizes innovation, stakeholder collaboration, and impactful problem-solving in a global consulting environment.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and improve hybrid cloud and AI journeys. It emphasizes the importance of curiosity, knowledge, and creative problem-solving. The role of a Software Developer involves participating in the software development lifecycle, working with the latest technologies, and providing technical assistance to end users.
Associate Product Manager
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a product management role at IBM Infrastructure Storage Division, focusing on competitive research, analysis, and reporting. The ideal candidate should have strong research, analytical, and communication skills, as well as experience with AI tools and storage technology.
Application Developer-Oracle Middleware
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and opportunities for impactful work through technical expertise and strategic partnerships.
Deputy Programme Manager
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It outlines the role and responsibilities of a Deputy Programme Manager, including programme operations, governance, day-to-day delivery management, stakeholder management, financial and resource management, quality risk and issue management, and team leadership. The position requires a bachelor's degree, at least 10 years of experience in IT or business transformation projects, strong project management skills, and knowledge of various tools and platforms.
Application Developer-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and having strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Required technical expertise includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 04, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and opportunities for growth. It highlights problem-solving, technical expertise, and a culture of evolution and empathy.
Contact Center Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The job description outlines the role of a Contact Center Practitioner at IBM, who will be responsible for providing customer service support, answering queries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, the ability to multitask, and a strong customer focus.