Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a role as an Automation Testing Practitioner at IBM Consulting, involving designing testing solutions, automating processes, and requiring expertise in Java, Selenium, and Agile methodologies. The position emphasizes technical skills and experience in software testing and continuous delivery.
Quality Assurance Analyst
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text describes a role at IBM Consulting Client Innovation Centers where the individual will conduct quality reviews, analyze defects, document workflows, and assist in managing customer relationships. The role requires a bachelor's degree, strong communication and analytical skills, and knowledge of quality tools and techniques.
Sales Development Representative Intern - Entry Level Sales Program 2026 ( September Start)
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to join their Sales Development Representative intern program, which focuses on prospecting, co-creating solutions with clients, and driving digital transformation success. The role involves sales prospecting, continuous learning, supporting deal closure, and social selling. IBM provides a collaborative and experiential sales environment with ongoing development opportunities.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. The role involves software development, leveraging various technologies, and contributing to clients' digital transformation journeys.
Associate Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns can enhance their knowledge, gain professional experience, and build a compelling portfolio by working on client projects. The role emphasizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.
Data Scientist-Artificial Intelligence
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include building, analyzing, and improving AI solutions, collaborating with data engineers, and performing quantitative analyses to provide actionable insights.
Devops Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. The position offers opportunities to improve community projects, shape internal processes, and develop innovative solutions. The ideal candidate should have excellent technical and creative thinking skills, basic Java programming skills, experience with Maven and Gradle, and knowledge of Jakarta EE, Git, Subversion, CI/CD, Tekton, Jenkins, containers, Linux, and shell or Python scripting.
Senior Full Stack Developer
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
This job posting seeks a Senior JavaFullstack Developer to lead technical direction, develop fullstack applications, and contribute to AI initiatives in Egypt. The role requires expertise in Java, Spring framework, Angular, and cloud technologies, along with leadership skills and experience in system design and incident resolution.
Associate Data Engineer - Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Halifax offers a unique position at the intersection of business and technology. The role involves working in the IBM Client Innovation Center, delivering deep technical and industry expertise to clients worldwide. The position requires participating in data ingestion processes, developing SQL queries, supporting data scientists, creating PowerBI reports, and collaborating with stakeholders and business users.
Application Developer-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required qualifications include a bachelor's degree, technical expertise in SAP UX module, and experience with BTP services and development.
SAP MDG (Master Data Governance) Consultant
Company: IBM
Location: Kosice, SK
Posted Dec 04, 2025
The text describes a mid-level SAP Master Data Governance (MDG) Consultant role at IBM Consulting. The role involves configuring, customizing, and supporting SAP MDG solutions, implementing data governance frameworks, integrating with external systems, testing and validating MDG configurations, ensuring data quality, providing training and support, and participating in end-to-end MDG implementation projects. The role requires SAP MDG expertise, domain knowledge, integration know-how, language proficiency, and consulting capabilities.
Research AI Engineer, Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team focused on inventing the future of computing and solving real-world problems for clients. The role involves collaborating with AI researchers and engineers to design and implement AI solutions using large language models, multimodal models, and agentic frameworks. The position requires strong programming skills in Python, familiarity with machine learning fundamentals, and a collaborative mindset.