Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Mid-Level Software Developer Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The role involves working on hybrid cloud and AI solutions, collaborating with clients globally, and leading technological innovation. The position requires advanced knowledge of cloud computing, proficiency in static and dynamic code analysis tools, and experience with software composition analysis and web application security.
Workday Solution Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights a Senior Workday HCM Solution Architect role at IBM Consulting, emphasizing global client collaboration, enterprise-scale HCM implementations, and leadership in hybrid cloud and AI initiatives. The position requires expertise in Workday modules, strategic business alignment, and stakeholder management, with opportunities for professional growth and impactful client outcomes.
Senior Product Manager, API Management
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The text is a job description for a Senior Product Manager role at IBM Software, focusing on AI and API Management. It highlights the company's culture, the role's responsibilities, and the required skills and experience.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role offers opportunities to work with global clients, drive innovation, and advance career growth through IBM's technology and collaboration. The position emphasizes impactful contributions, technical expertise, and professional development within a supportive ecosystem.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The position involves working on hybrid cloud and AI projects, collaborating with stakeholders, and utilizing various technologies like GoLang, microservices, SQL/NoSQL databases, and Docker. The role requires 5+ years of experience in web application development and knowledge of agile methodologies.
Software Developer Intern 2026 - Poughkeepsie NY
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.
Software Developer Mobile - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Nova Scotia offers a unique position at the intersection of business and technology. As an Associate, you will work in the IBM Client Innovation Center, delivering deep technical and industry expertise to clients worldwide. You will use your experience in application development to design, code, test, and provide industry-leading solutions for clients. You will also have opportunities to obtain certifications in cloud technologies and learn updated or new technologies.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client Service Level Agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in the Record to Report domain. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.
Data Scientist Intern
Company: IBM
Location: GRONINGEN, NL
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the focus on long-term relationships, collaboration with clients, and working with visionaries across industries. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves building an intelligent automated talent-matching system using NLP techniques to analyze project requirements and CV data, ranking suitable candidates based on skills, experience, and seniority, and providing transparent explanations through an LLM-powered layer.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves working in Client Innovation Centers and Delivery Centers, providing technical and industry expertise to clients worldwide. The responsibilities include understanding implementation, converting business requirements, configuring SAP systems, analyzing and troubleshooting defects, and performing testing.
Senior Solution Consultant
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
IBM is seeking a Senior Solution Consultant to lead end-to-end solutioning for complex deals, negotiate winning solutions using IBM offerings, and design complex solution architectures. The role requires 10-12 years of experience, including SAP consulting and at least two full-cycle SAP implementation projects. The candidate will travel to client locations, build technical relationships, and coach other consultants.
Gouverneur(e) des Données Senior (Data Steward)
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
IBM Bromont is a high-tech manufacturing company that values its employees' skills and offers a secure, climate-controlled work environment with competitive compensation and benefits. They are seeking a Data Steward to ensure data governance, quality, and compliance for their analytical and operational processes, using IBM tools like Watsonxgovernance, Watsonxdata, and IBM Knowledge Catalog.