Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Planificateur de la demande
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
IBM Bromont is a leading high-tech manufacturing company that values its employees' skills and offers a secure, competitive work environment with flexible hours, comprehensive benefits, and opportunities for personal and professional growth. The role involves maintaining client relationships, managing demand planning, coordinating production activities, and ensuring on-time delivery while handling controlled goods and technologies.
Enterprise Security Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for an Enterprise Security Architect position at IBM Client Innovation Center Germany. The role involves building a secure software development lifecycle, specifying and implementing security measures, creating security concepts, integrating security tools, and working with various technologies and frameworks. The position values diversity and offers opportunities to work with international clients and cutting-edge technologies.
Support Engineer - HashiCorp Vault
Company: IBM
Location: Noida, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role in the Support Engineering team for HashiCorp Vault. The position involves troubleshooting complex issues, working with cloud providers, and ensuring customer satisfaction. Required skills include customer management, Linux proficiency, cloud experience, and knowledge of Docker, Kubernetes, SSL/TLS, and OpenSSH.
IBM Maximo (MAS) Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI solutions. It highlights the importance of curiosity, continuous learning, and collaboration in driving meaningful change for clients. The role of an IBM Maximo MAS Project Manager is also outlined, emphasizing project planning, execution, and delivery, as well as leadership and stakeholder engagement.
Advisory User Experience Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
This job description seeks a senior designer to lead end-to-end customer experiences for IBM's asset management product, collaborating with cross-functional teams and requiring expertise in UI design, agile methodologies, and AI integration.
Technicien en génie physique ou génie métallurgique
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
IBM Bromont is a high-tech manufacturing facility that produces and tests microelectronic components for IBM products and custom logic solutions. The company offers a stimulating work environment with opportunities for technical skill development and team collaboration. The role involves participating in the development and implementation of new assembly processes for next-generation products in a cleanroom environment.
Quality Engineer-Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Key responsibilities include being a team player, training others, and having strong communication and collaboration skills. Required education is a Bachelors Degree, with required technical expertise in writing complex SQL queries and experience in Azure Databricks. Preferred experience includes excellent communication and stakeholder management skills.
Package Consultant-Workday Absence, Time Tracking, Payroll
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an Infrastructure Specialist, you will support infrastructure for various industries, conduct working sessions with clients, design and implement Workday solutions, and provide subject matter expertise on business process decisions.
Team Lead - IBM Canada Communications
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking a strategic communications professional to join its Corporate Affairs team as Team Lead for Canada. The role focuses on strengthening IBM's reputation, employee engagement, and market awareness through impactful internal and external communications strategies. The successful candidate will develop and implement a holistic communications plan, guide a diverse team of communications professionals, collaborate with stakeholders, and serve as a trusted advisor on brand stewardship and issues management.
System Services Representative Chicago, Illinois
Company: IBM
Location: Chicago, US
Posted Dec 04, 2025
IBM is hiring a Systems Services Representative for the Chicago IL area. The role involves onsite installation, maintenance, and repair of IBM and multivendor systems and components in a data center environment. The ideal candidate should have previous experience in coordinating hardware and software support, effective communication skills, strong problem-solving abilities, and be a team player.
Thought Leadership and Eminence Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is for a Thought Leadership & Eminence Professional at IBM Consulting to help shape the external presence of consultants and position them as influential voices across industries. The role involves translating complex consulting insights into clear, compelling thought leadership content, building personal brands for consultants, crafting social content strategies, and identifying speaking opportunities at major events. The ideal candidate should have a journalism, communications, marketing, or editorial background, be highly creative, skilled at shaping ideas into multiformat content, experienced in executive communications or thought leadership development, comfortable interviewing experts and distilling complex topics, adept at social media strategy, and strategic and proactive with a strong sense for what resonates with audiences.
Infrastructure Specialist（デジタル領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a role within the IBM group in Japan, where the employee will work with clients across various industries to drive hybrid cloud and AI transformations. The role requires curiosity, continuous learning, and creativity to develop impactful solutions. The position involves designing, building, and optimizing cloud and on-premises infrastructure, with opportunities for leadership and involvement in various project phases.