Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
[IBM Japan:iX] CRM Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM Consulting values curiosity, knowledge, and creative problem-solving, with a focus on digital transformation and customer experience. The position requires Japanese language skills, logical thinking, English communication, leadership, and consulting experience in digital marketing.
SAP Application Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM where the individual works closely with clients worldwide to design future hybrid cloud and AI solutions. The role involves strategic solution development, project management, architectural leadership, and continuous development of SAP expertise. Required education is a bachelor's degree, with preferred education also being a bachelor's degree. Required technical expertise includes knowledge of SAP S/4HANA, HANA database, RISE impacts, BTP, enterprise architecture, application management, and inventory management tools. Preferred technical experience is also mentioned.
Salesforce Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in Salesforce development, and opportunities for impactful work through IBM's technology platforms and partner ecosystem.
Lead AWS DevOps Engineer - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career in DevOps with opportunities for growth, training, and innovation. The role involves leading projects in defense and security sectors, with a focus on secure cloud solutions and compliance. Benefits include career development, flexible work, and a supportive culture.
Contract Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the importance of continuous learning. It also outlines the role and responsibilities of a Contract Administrator, including contract management, compliance, and collaboration with stakeholders.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing ETL workflows, redesigning batch processing, studying existing systems, and providing production support. Required skills include 3+ years of ETL experience, Agile environment familiarity, and strong communication skills.
Estágio em Operações de Vendas
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 04, 2025
IBM Technology Sales is evolving to break down barriers with innovative approaches, seeking graduates with deep technical background and interpersonal skills to co-create solutions for complex business challenges. The company offers excellent onboarding, a learning culture, and a collaborative sales environment. The role is an administrative intern supporting the zStack Mainframe ecosystem, requiring strong organizational and communication skills, attention to detail, and proficiency with Office/Google Workspace tools.
Java Developer Vilnius
Company: IBM
Location: Vilnius, LT
Posted Dec 04, 2025
This job description outlines a career opportunity at IBM Consulting, where you will work with clients globally to improve hybrid cloud and AI solutions. The role involves working in an agile, project-centric environment, collaborating with stakeholders, and continuously learning new technologies. Required skills include Java/Spring Boot, SQL/NoSQL databases, microservices architecture, cloud-native application development, and containerization with Docker/Kubernetes.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required education and technical expertise.
Data Scientist Intern
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
The IBM Cost Optimization team is seeking a talented individual to join a passionate team of high-skilled experts. The role involves collaborating with stakeholders across various disciplines to drive process improvements and optimize costs using AI tools, financial analysis, and data science. The ideal candidate should have a passion for technology, engineering, and cross-team collaboration.
(IJDS DXセンター) Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job in Japan offers opportunities to work on large-scale projects across industries like finance and manufacturing. Requires Japanese proficiency and skills in cloud, DevOps, and mobile development. Emphasizes collaboration and innovation.
Back End Developer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Cost Optimization team is seeking a talented Backend Developer intern to join a passionate team of experts. The role involves collaborating with cross-functional teams to develop and maintain backend systems, write clean code, and participate in code reviews and testing. The ideal candidate is currently pursuing a degree in Computer Science or a related field, has familiarity with core programming languages and software development lifecycle, and possesses strong problem-solving skills and communication abilities.