Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
GARS EMEA Product Analyst
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
This text describes a job role within IBM's Global Asset Recovery Service (GARS) focusing on collaboration with departments, compliance management, fraud detection, and business transformation. It outlines responsibilities such as managing external sales activities, ensuring regulatory compliance, and supporting GARS operations. Required qualifications include a bachelor's degree, English proficiency, and experience with SAP and process management.
アカウント・テクニカル・リーダー
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a Japanese-speaking role at IBM Japan, where the employee will work closely with clients and experts to drive digital transformation using hybrid cloud and AI. The role involves leading teams, providing technical guidance, and creating innovative solutions. Required skills include architecture design, cloud and data analytics knowledge, and experience in technical roles.
Sr. Performance Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The job posting is for a Performance Analysis Engineer position at IBM FlashSystem Storage team. The role involves performance testing, benchmarking, and analysis of IBM FlashSystem products. The ideal candidate should have 5+ years of experience in performance testing and analysis, leadership skills, and knowledge of storage performance benchmarking tools and block storage domain.
Software Test Engineer - Reliability, Availability, Serviceability
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text is a job description for a testing role at IBM. It outlines the responsibilities, required education, and technical expertise needed for the position. The role involves creating and executing test plans, testing code fixes, managing hardware and software, and expanding test automation. The position requires a bachelor's degree and experience in testing projects, hardware and software management, Linux, and scripting languages. Preferred experience includes test automation frameworks, CICD, RESTful API design, and networking and storage skills.
Platform Engineer Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to join their sales internship program, where interns will work in multidisciplinary teams to deliver client cocreation experiences and accelerate transformation using hybrid cloud and AI solutions. The role requires strong communication skills, technical expertise, and a growth mindset.
Federal Cyber Security Apprentices (Rocket Center, WV)
Company: IBM
Location: Rocket Center, US
Posted Dec 04, 2025
The role is a Cyber Security Apprentice position at IBM Consulting, working in a Security Operations Center. The position involves monitoring and auditing client systems, investigating potential security violations, performing vulnerability assessments, and maintaining security system infrastructure. The apprenticeship program provides a nationally recognized credential and opportunities for learning and growth.
Salesforceテクニカル・スペシャリスト
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a role at IBM Japan Digital Services Ltd, focusing on Salesforce implementation, development, and maintenance for clients. It emphasizes the importance of communication skills, technical expertise, and leadership experience in managing offshore developers and organizational managers.
SAP PI/PO Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves providing operational support for SAP Middleware applications, developing fixes and enhancements, and maintaining documentation. Required skills include experience with SAP PIPO in an AMS environment and knowledge of BRM and BPM.
Lead TRIRIGA Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job posting outlines a Lead TRIRIGA Developer role requiring collaboration between hiring managers and recruiters, with responsibilities including systems analysis, development, and documentation. It specifies educational qualifications, technical expertise in TRIRIGA and cloud environments, and preferred experience with federal clients and security clearances.
Microsoft Solution Consultant/PM
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text is a job description for a Microsoft Solution Consultant role at IBM Japan. It outlines the responsibilities, required skills, and preferred experience for the position, which involves consulting and system development using Microsoft solutions like Power Platform and Dynamics 365.
Senior Data Scientist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting is seeking an experienced Data Scientist to develop scalable AI solutions for multiple clients and internal initiatives. The role involves building GenAI solutions using LLMs, embeddings, vector DBs, and RAG pipelines, as well as creating AI agents for multistep tasks. The candidate should have proficiency in Python, experience with AI frameworks, and knowledge of Agile development methodologies.
Associate Quality Engineer - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 04, 2025
The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, technical skills, and personal growth. Associates will collaborate with visionaries across industries to improve hybrid cloud and AI solutions, leveraging IBM's strategic partner ecosystem and technology platforms. The role requires a Bachelor's degree, willingness to work in Baton Rouge, Louisiana, and experience with testing, Agile methodology, Java fundamentals, and Jira.