Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 04, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and Microsoft Office proficiency.
Package Consultant-SAP HANA FIN FSCM
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting financial and supply chain management solutions for SAP, leading projects, conducting testing, and providing technical expertise.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Technology Business Division is seeking sales professionals to propose and provide IBM technology products and related services to enterprise finance, manufacturing, distribution, and retail customers. The role involves collaborating with partner companies to create business value for large customers in priority areas. The position requires deep understanding of customer business challenges and the ability to make innovative proposals using IBM's cutting-edge technologies and solutions. IBM offers comprehensive onboarding training and a learning culture to support continuous skill development and career growth.
Senior SAP TM Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. It highlights the role of an SAP TM Consultant, who works on client-centric SAP solutions, ensuring successful Transportation Management module deliverables, and providing continuous improvement. The role requires technical expertise, problem-solving skills, and collaboration with various teams.
SAP S4 Hana Migration Expert
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM Consulting focused on SAP migration projects, working with clients to migrate from SAP R3 to S4HANA. It highlights the importance of technical expertise, collaboration, and leadership in delivering successful migration projects.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on a role as a senior level Data Scientist. The role involves solving business problems using various tools and techniques, working in an Agile environment, and communicating with clients. The position requires strong fundamentals in Mathematics and Computer Science, proficiency in statistical programming languages, and experience with predictive modeling.
Design Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM Software is seeking a Design Manager to lead a team of designers, UX researchers, and content professionals. The role involves guiding the team to deliver exceptional customer experiences, driving design excellence, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience as a design lead, excellent communication skills, and a portfolio of human-centered design work.
AR Customer Service Representative
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The job description outlines a customer service role at IBM Consulting, focusing on handling inbound calls, resolving payment issues, and collaborating with internal teams to ensure timely resolution of customer problems. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Fullstack Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The India Systems Development Lab (ISDL) is a key part of IBM's global Systems technology development network, established in 1996. ISDL contributes to innovations across IBM's Systems portfolio, including IBM Z, Power, OpenPOWER Systems, and Storage. The lab fosters a culture of innovation and has filed over 400 patents. ISDL has played a pivotal role in developing products aligned with modern computing trends and has championed modern development methodologies.
Subscription and Annuity Representative – Entry Level Sales Program 2026
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break beyond boundaries with innovative methods. The company is seeking recent graduates to join as Subscription and Annuity Representatives, who will protect the install base of clients and grow their annual spend by identifying expansion opportunities. IBM offers comprehensive onboarding, a collaborative sales environment, and ongoing development to advance careers.
Application Developer-Experience Fullstack
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
This text describes a Senior Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in Angular and cloud technologies, and career growth opportunities through innovation and strategic partnerships.
Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on large-scale projects across various industries, utilizing IBM's technology platforms and partner ecosystem. The position requires strong communication skills in Japanese and experience in software development, cloud-native applications, and mobile app development.