Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the role of a Process Analyst for HR Contact Center. It highlights the collaborative and innovative work environment, the use of agile methodologies and AI-powered workflows, and the support provided by mentors and coaches. The role involves resolving HR-related queries from employees through various communication channels and requires a Bachelor's degree, experience in HR Contact Center Operations, and proficiency in MS Office applications.
Sales Development Representative - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The text is a job description for a Sales Development Representative role at IBM. It highlights the company's mission, the role's responsibilities, required education and skills, and preferred experience. The role involves lead qualification, sales execution, and managing growth, with a focus on supporting all client segments, especially Select Digital and Commercial Client.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and delivering innovative solutions using IBM's technology platforms. The role involves working in Client Innovation Centers and Delivery Centers to provide technical expertise and drive client success.
Internship: SAP Consultant in Ciudad de México
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The text promotes an IBM Consulting internship program emphasizing career growth, client collaboration, and skill development in SAP consulting. It highlights opportunities for fresh graduates, required academic qualifications, and the benefits of joining a dynamic team with innovative problem-solving capabilities.
Package Specialist-SAP SCM SD
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong team player skills, training abilities, communication, and collaboration. A Bachelors Degree is required, with a Masters Degree preferred. The role requires 5-8 years of hands-on experience in SAP support projects, deep knowledge of SAP SALES AND DISTRIBUTION Module, and good communication skills. Regression testing, system integration testing, and configuring SAP System with SALES AND DISTRIBUTION module are preferred.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting emphasizing collaboration with global clients, digital transformation, and career growth. It outlines responsibilities in accounting and financial reporting, along with required qualifications and preferred skills. The role highlights innovation, mentorship, and a supportive work environment.
Quality Engineer-Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong communication, collaboration, and SQL skills, as well as experience with Azure Databricks and automation.
Internship: Developer .NET
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the benefits of working with clients globally, gaining experience through client projects, and the company's focus on continuous learning and personal growth. It also outlines the required and preferred education and technical skills for the internship role.
SOC Analyst
Company: IBM
Location: Hursley, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change for clients using the latest technology platforms. The company values curiosity, continuous learning, diversity, and inclusion, and provides training, promotion opportunities, feedback, and benefits to support employee growth and work-life balance.
IBM Tech Sales Accelerator Program: Client Engineering AI Engineer Dubai - IBM MEA
Company: IBM
Location: ABU DHABI, AE
Posted Dec 04, 2025
The IBM Tech Sales Accelerator Program is a structured development path for ambitious graduates, offering hands-on training, mentorship, and real-world experience within IBM Client Engineering. Participants will work on pilot development, collaboration, customer engagement, and stay updated with industry trends and innovation.
Security Consultant - SIEM L3
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, the focus on hybrid cloud and AI, and the importance of continuous learning. It outlines the responsibilities of a role in the organization, including project implementation, security operations, and incident response. The required and preferred education and technical expertise are also mentioned.
Application Developer-Cloud FullStack
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development using AWS methodologies and tools. It highlights the role of a developer in leading projects, working with senior resources, and focusing on cloud environment aspects like uptime, access control, and network security. The position requires a Bachelor's degree, Java expertise, SpringBoot, Rest API, Docker, and cloud exposure (AWS, GCP, Azure). Creative problem-solving and good communication skills are preferred.