Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Service Designer - GDS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training, flexible working, and diverse team collaboration.
Senior SAP Security Consultant (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job posting for a Senior SAP Security Consultant role at IBM Client Innovation Center Germany. The role involves working with clients to provide deep technical and industry expertise, focusing on SAP cybersecurity solutions, role and authorization concepts, and implementing solutions using the latest SAP product portfolio. The company offers individual career paths, training, certifications, diverse teams, and various benefits.
Senior Java Fullstack Developer (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and collaborate with development peers to lead technological innovation.
Package Consultant-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in Ariba applications, and career growth through strategic partnerships and innovation. It outlines role responsibilities, required qualifications, and preferred experience in SAP systems.
Event & Experience Marketing Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Japan is seeking an experienced Event Team Manager to lead a team of 10 event practitioners. The role involves developing and executing an event strategy to enhance brand awareness, generate leads, and achieve business objectives. The ideal candidate should have a strong background in marketing, event management, and people leadership, with experience in global multinational companies and B2B technology sectors.
IBM - Technical Support Professional - zSoftware CICS Support
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job posting for a Technical Support Professional at IBM for their CICS product. It describes the role, responsibilities, required and preferred qualifications, and preferred technical experience. The posting emphasizes the importance of strong communication skills, problem-solving abilities, and the ability to work in a virtual team.
Project Manager- Energy Environment and Utiities
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a Project Manager role at IBM, focusing on the power and gas industry. It highlights the responsibilities, required skills, and preferred experience for the position. The role involves managing large-scale application development projects, proposing and implementing solutions using IBM's offerings and technologies, and leading project teams.
Technical Specialist Intern 2026 (Monroe, LA)
Company: IBM
Location: MONROE, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns will work on client projects, gain diverse experience, and develop skills in a culture of continuous learning and mentorship.
AWS Full Stack Developer - Defence
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM CIC offers a career with deep technical and industry expertise, opportunities for growth, and a culture that values curiosity and innovation. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and maternity leave.
Package Consultant-SAP HANA SCM WMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The role involves working with clients globally, delivering high-quality SAP solutions, and leveraging expertise in SAP technologies. The position requires a strong background in SAP consulting, knowledge of SAP best practices, and experience with SAP S/4HANA and related modules.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description highlights a career opportunity at IBM Consulting, where consultants work closely with clients globally to improve hybrid cloud and AI solutions. The role involves delivering technical and industry expertise, collaborating with clients, and driving innovation using IBM's technology platforms. The position requires a Bachelor's degree, preferably a Master's, and extensive experience with Workday consulting, integrations, and Studio.
Microsoft .NET Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights the importance of curiosity, problem-solving, and technical expertise in a supportive environment that values continuous learning and impactful outcomes.