Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior Application Architect (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with clients globally, and serving as an Architect to define solutions, guide technical teams, and collaborate with stakeholders. The position requires expertise in cloud solutions, SDLC, DevOps, and programming languages like Java and Python.
Java Developer
Company: IBM
Location: Lucknow, IN
Posted Dec 04, 2025
IBM Cognos Analytics is a comprehensive business intelligence platform that transforms raw data into actionable insights through advanced reporting, AI-powered analytics, and interactive visualizations. It caters to organizations of all sizes, offering high-quality, scalable reporting capabilities and an intuitive interface for seamless data exploration and informed decision-making. The platform ensures data integrity and confidentiality with robust governance and security features.
Industry Consultant-Life Sciences
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include executing and maintaining serialization master data updates, supporting new product launches and mandate implementations, collaborating and troubleshooting data issues. Required education is a Bachelors Degree, with a Masters Degree preferred. Required technical expertise includes 8-12 years of experience with serialization systems, strong understanding of master data management principles, and effective communication skills.
DB2 Modernization Jr Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role offers opportunities to work with IBM clients on innovative solutions, emphasizing collaboration and career growth. It highlights strong technical skills and a supportive environment for professional development.
Senior Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role in the HashiCorp engineering team. The team builds the Infrastructure Cloud, which allows enterprises to take a unified approach to infrastructure and security lifecycle management. The role involves designing, prototyping, and implementing features and tools while ensuring stability and usability. The position requires at least 5+ years of experience as an engineer, with a focus on Golang development and experience with distributed systems on cloud providers like AWS, Azure, or GCP.
Softare Development Engineer II - HashiCorp Nomad
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role contributing to HashiCorp's offerings now part of IBM. The role involves building and maintaining Nomad, a distributed cluster orchestrator, and working on next-generation distributed systems for orchestration. The position requires 3+ years of software development experience and expertise in cluster orchestrators, schedulers, container technologies, and distributed systems.
Maximo Application Developer
Company: IBM
Location: Calgary, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Intermediate Maximo Technical Consultant. The role involves developing and customizing IBM Maximo Asset Management solutions, collaborating with clients, and providing technical expertise. The position requires 5+ years of experience with Maximo, proficiency in Java, SQL, and Automation Scripts, and experience with Maximo Integration Framework.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Shanghai, CN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required technical expertise.
IBM Technology Expert Labs - Delivery Consultant for IBM z / GDPS
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 04, 2025
IBM Technology Expert Labs is a professional services organization that provides world-class services for data and AI hybrid cloud and data resiliency solutions. They specialize in IBM z systems and software, focusing on Generalized Data Parallel Services. The role requires infrastructure technology expertise, hands-on experience with IBM z products, and strong communication skills.
Oracle OIC & Fusion Technical Architecture Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that involves technical integration for Oracle Cloud implementation projects. The role requires extensive experience with Oracle Fusion Cloud, OIC integration, and various integration technologies. The position emphasizes collaboration, problem-solving, and leadership skills.
Project Manager - Financial Services
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with visionaries across industries, improve hybrid cloud and AI journeys, and drive digital and business transformation. It emphasizes the importance of curiosity, knowledge, and delivering high-quality solutions, particularly for clients in the financial industry.
Associate SAP Functional- SuccessFactors Core HR - Entre Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text is a job description for an Associate role at IBM's Client Innovation Center in Nova Scotia. It highlights the responsibilities, required education, and technical expertise needed for the position. The role involves designing and deploying HR technology solutions, conducting requirements analysis, and providing training and support. The company values passionate, original thinkers who are eager to learn and solve complex problems.