Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Product Designer (Learning Interactives)

Company: Brilliant

Location: Remote

Posted Dec 03, 2025

Brilliant is a company that aims to create a world of better problem solvers by delivering interactive, adaptive, and fun learning experiences at scale. They prioritize building a healthy business and are seeking a product designer to work on the learning experience of their web and mobile apps, specifically focusing on designing educational games and interactive patterns that make complex math, science, and computer science concepts approachable and delightful.

Senior C++ Database Engine Developer

Company: MariaDB plc

Location: Remote

Posted Dec 03, 2025

MariaDB is a widely used database that powers many applications and services globally. The Senior C++ Database Engine Developer role involves developing high-quality software solutions, collaborating with the team, and staying updated on industry best practices. MariaDB offers a competitive compensation package, flexible work arrangements, and opportunities for growth and learning.

Senior Product Engineer (Backend, Java)

Company: Secfix

Location: Remote

Posted Dec 03, 2025

Secfix is a European startup that automates security compliance for small and medium-sized businesses. They help companies comply with frameworks like ISO 27001, GDPR, TISAX, and SOC 2. The company has grown rapidly, raising over 44 million in funding and achieving over 1 million in ARR within two years. They are looking for skilled engineers to help scale their product and improve their platform.

Field Alliance Manager - Strategic Partnerships

Company: ExtraHop

Location: USA

Posted Dec 03, 2025

This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.

Partner Analyst

Company: CitySwift

Location: Remote

Posted Dec 03, 2025

CitySwift is a leading intelligent data platform for public transport, powering data-driven decision making for large transport networks globally. The company is in accelerated growth mode with 200% YOY revenue growth in 2024. The Partner Analyst role involves demonstrating the value of CitySwift to customers, supporting renewals, upsell conversations, and long-term customer satisfaction. The company offers a competitive salary, health and life insurance, pension schemes, flexible working hours, and a work abroad program.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Dec 03, 2025

Immersive Labs is a cybersecurity company with a people-centric approach, offering a SaaS platform for cyber resilience. They have a strong growth trajectory, with over €170 million in funding and partnerships with major brands like Citi, Pfizer, Humana, and HSBC. The company is expanding in the METNA region and is seeking an Enterprise Account Manager to build relationships with CISOs and win large-scale enterprise business.

Software Development Engineer III - MapGPT

Company: Mapbox

Location: Remote

Posted Dec 03, 2025

Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. They offer a voice assistant called MapGPT, powered by location intelligence, which enables natural conversations about directions, landmarks, and other dynamic aspects of the world. The company values high-performing individuals, diversity, and a culture of teaching and learning.

Senior Backend Engineer (Java)

Company: Secfix

Location: Remote

Posted Dec 03, 2025

This job posting highlights Secfix's relocation support from the USA to Germany, competitive salary, equity package, remote work flexibility, and opportunities to work on impactful compliance automation projects for SMBs. The company emphasizes a collaborative remote culture, mentorship, and growth potential for senior engineers.

Senior Automation Platform Engineer

Company: HubSpot

Location: Remote

Posted Dec 03, 2025

The role is for a Senior Automation Platform Engineer to design and deliver complex automations using Workato, connecting internal systems across Finance, Legal, and Employee Tech. The team is part of the Automation Center of Excellence, enabling Citizen Developers to build and scale automations. The role requires experience with Workato, APIs, and extending Workato capabilities with code.

Staff Security Engineer - Product Security

Company: Mozilla

Location: USA

Posted Dec 03, 2025

Mozilla seeks a Staff Security Engineer to protect user privacy and safety, with responsibilities including securing products, threat modeling, and collaborating across teams. The role offers remote flexibility and competitive benefits.

Head of Sales

Company: Bankjoy

Location: Remote

Posted Dec 03, 2025

Bankjoy is a fintech startup backed by Y Combinator and Bessemer Venture Partners, aiming to revolutionize banking tech infrastructure. They are seeking an experienced Head of Sales to lead go-to-market execution, build a scalable sales engine, and achieve predictable revenue growth. The role involves sales leadership, team management, cross-functional collaboration, and metrics reporting.

Senior Director - Product & Services Enablement Learning

Company: Tekion

Location: Remote

Posted Dec 03, 2025

The job description highlights responsibilities in customer training programs, required skills in learning platform development, and benefits like competitive compensation and career growth opportunities. It emphasizes collaboration, strategic thinking, and a dynamic work environment with innovative culture.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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