Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Senior Security Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 03, 2025

Green Dot is seeking a Senior Security Engineer with expertise in assessing security architecture and conducting assessments across on-premises and Azure cloud environments. The role involves collaborating with cross-functional teams, integrating security controls into CI/CD pipelines, and aligning with enterprise security standards. The position offers a competitive salary range of $104,900 to $157,300 annually and emphasizes a remote work model with a focus on innovation and talent attraction.

Travel Operations Specialist

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and opportunities for travel. The company values excellent communication skills, self-awareness, and accountability. They offer competitive compensation, benefits, and a personal learning budget.

Lead Full Stack Engineer – .NET

Company: Varicent

Location: Mexico

Posted Dec 03, 2025

The text highlights a job posting for a Lead Backend Software Developer role at Varicent, emphasizing innovation, team collaboration, and modern technology. It outlines responsibilities like building features, optimizing systems, and working with AWS tools, while showcasing benefits such as remote work flexibility, competitive compensation, and global collaboration opportunities.

Security Software Engineer

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on security. They are looking for exceptional security-focused software engineers to join their globally distributed teams. The company offers a distributed work environment, personal learning and development budget, and various benefits.

Data Scientist

Company: MGID

Location: Remote

Posted Dec 03, 2025

MGID seeks a Data Scientist to join their AdTech team, focusing on data analysis, algorithm development, and stakeholder collaboration. The role requires expertise in Python, machine learning, and big data technologies, with opportunities to impact product development and optimize CPA campaigns.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

Financial Analyst

Company: Blackbaud

Location: USA

Posted Dec 03, 2025

This job posting describes a Financial Analyst role at Blackbaud, requiring 13 years of experience and proficiency in financial tools. The position involves budget forecasting, reporting, and process improvements. Blackbaud emphasizes a remote-first culture, equal opportunity, and competitive compensation.

Software Engineering Manager - Container and Virtualisation Infrastructure

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a mission to build a next-generation private cloud infrastructure. They are hiring engineering managers with experience in high-quality microservice architectures and deep familiarity with Linux kernel virtualization, storage, and networking.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

Optimization Scientist

Company: Red Cell Partners

Location: Remote

Posted Dec 03, 2025

This job posting highlights an exciting opportunity to work with world-renowned researchers in AI and optimization, emphasizing innovation, interdisciplinary collaboration, and impactful problem-solving in complex industries.

Procurement Analyst

Company: Fortive

Location: Brazil

Posted Dec 03, 2025

The text describes the key skills, experience, and qualifications required for a successful purchasing professional. It highlights the importance of strategic planning, supplier management, negotiation, data analysis, and communication in this role.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Mexico

Posted Dec 03, 2025

Cielo offers career growth opportunities with a focus on AI-driven sales enablement. The role involves training, process standardization, and AI integration to enhance revenue strategies. The job requires expertise in sales enablement platforms and instructional design, with a strong emphasis on collaboration and innovation.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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