Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Fullstack Engineer (TypeScript), AI Engineering: Editor Extensions – Multi-Platform
Company: GitLab
Location: Canada,Netherlands,UK
Posted Dec 03, 2025
The role is for a Fullstack Engineer on the AI Engineering Editor Extensions MultiPlatform team at GitLab. The engineer will build tools that bring GitLab Duo directly into developers' daily workflows, working primarily with TypeScript across frontend and backend. They will collaborate closely with other engineers to design, implement, and evolve features that make GitLab Duo feel fast, intuitive, and deeply integrated.
Staff Software Engineer
Company: Gusto, Inc.
Location: Canada
Posted Dec 03, 2025
Gusto seeks seasoned software engineers to develop customer-facing products, mentor teams, and scale large applications. Requirements include Ruby on Rails experience, AI tool proficiency, and collaboration with cross-functional teams. Compensation ranges from $163k to $247k annually.
Full Stack Product Engineer
Company: Hightouch
Location: North America
Posted Dec 03, 2025
Hightouch is seeking a frontend-focused full stack engineer to join their fast-growing engineering team. The role involves building delightful and intuitive interfaces for marketing and growth products, collaborating with customers and cross-functional partners, and working alongside ML engineers. The ideal candidate should have experience building user interfaces from zero to one, be proficient in React and Typescript, and have a solid understanding of backend API design and data models.
Machine Learning Engineer - AI Decisioning
Company: Hightouch
Location: North America
Posted Dec 03, 2025
Hightouch is looking to hire a machine learning engineer to expand their data activation products with an intelligence layer. The role involves working on various problems such as personalization, automated experimentation, predictive audiences, content generation, and budget optimization. The company values impact and potential for growth over years of experience.
Founding Technical ISV Alliance Lead
Company: Hightouch
Location: North America
Posted Dec 03, 2025
The role is a high-leverage, high-agency position focused on scaling Hightouch's partner-sourced revenue through technical alignment with Snowflake, Databricks, GCP, and the broader MarTech and AdTech ecosystem. The ideal candidate has 5+ years of experience in solutions engineering, product, or GTM roles at data infrastructure, MarTech, or AdTech companies, with a strong grasp of the modern data stack and hands-on technical fluency with SQL and cloud data warehouses.
Golang Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 03, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Golang Engineering Manager to lead a team of software engineers working in Golang and develop internal products. The role involves accountability for design and development, leading a team, developing skills of direct reports, and seeking improvements to established processes. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, and other benefits.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: Canada
Posted Dec 03, 2025
The Sr Fraud Operations Analyst role involves complex fraud investigations, identifying vulnerabilities, designing procedures, and training teams. The ideal candidate should have 5+ years of experience, strong SQL skills, familiarity with fraud concepts, and the ability to work independently and collaboratively.
Lead Software Engineer - Content Ingestion
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The job posting is for a Lead Software Engineer to join the Content Ingestion team. The role involves designing and evolving systems to transform unstructured data into valuable insights for customers. The ideal candidate should have 8+ years of experience, expertise in Python and web frameworks, experience with microservices and streaming technologies, and a collaborative mindset.
Community Experiences Manager
Company: Figma
Location: USA
Posted Dec 03, 2025
Figma is seeking a community builder and connector to create programs that inspire engagement, foster advocacy, and influence adoption. The role involves designing hackathons, scaling advocacy programs, developing recognition and awards, and partnering cross-functionally. The ideal candidate has 5+ years of experience in community engagement, proven experience running community programs at scale, strong operations and program management background, excellent cross-functional collaboration skills, and a passion for community building.
Partner Marketing Manager
Company: Canonical
Location: North America,Latin America
Posted Dec 03, 2025
Canonical is a leading provider of open source software and operating systems, with a widely used platform called Ubuntu. The company partners with top technology companies and is looking for a Partner Marketing Manager to develop strategic relationships with global partners. The role involves building joint go-to-market plans, creating integrated campaigns, and growing Canonical's partner ecosystem.
Manager - Enterprise Sales
Company: Figma
Location: USA
Posted Dec 03, 2025
Figma is seeking a Manager Enterprise Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and delivering weekly forecast meetings. The ideal candidate should have 7+ years of sales experience, 2+ years of management experience, and a proven track record of leading successful sales teams. Figma offers a competitive compensation package and benefits.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: Mexico
Posted Dec 03, 2025
This job description outlines a Sr Fraud Operations Analyst role focused on fraud investigations, vulnerability analysis, and team training. The position requires technical skills in SQL, data analysis, and fraud rule development, along with strong communication and problem-solving abilities. Ideal candidates should have experience in fraud investigations, familiarity with chargebacks and ACH processes, and a proactive approach to independent problem-solving.