Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

AI Engineers

Company: Donyati

Location: USA

Posted Dec 01, 2025

The job posting seeks a skilled AI Engineer with 3-5 years of experience in designing, developing, and deploying AI/ML solutions in cloud environments. The ideal candidate should have strong Python skills, experience with Azure and AWS, and knowledge of MLOps practices. Key responsibilities include designing scalable AI/ML models for banking applications, deploying and managing models using Azure ML and AWS SageMaker, collaborating with cross-functional teams, building CI/CD pipelines, ensuring compliance with data governance and security standards, optimizing model performance, and documenting processes.

Senior Product Designer II, Customer Journey - Platform

Company: HubSpot

Location: USA

Posted Dec 01, 2025

The job posting for HubSpot's Platform UX Team emphasizes the importance of detail, cohesion, and scalability in designing systems that impact millions of users. The role involves cross-product problem-solving, systems thinking, AI and data integration, and collaboration across functions. The company values transparency, growth mindset, and a bold inclusive culture.

Software Engineer - Platform Workflows (Python)

Company: Canva

Location: Australia

Posted Dec 01, 2025

Canva is seeking a platform engineer to help scale their infrastructure platform and empower platform engineers to deliver value quickly and safely. The role involves understanding consumer needs, writing tools and services, consulting with internal users, and participating in planning rituals. The ideal candidate has strong computer engineering knowledge, experience with Python, Kubernetes, AWS, and platform engineering.

Head of Talent Development

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are a pioneer in global distributed collaboration and are building a Talent Development function to enhance leadership and people management practices in their remote setting. The company is founder-led, profitable, and growing.

Senior Cloud Security Engineer (Viator)

Company: Tripadvisor

Location: Poland

Posted Dec 01, 2025

Viator, a Tripadvisor company, is seeking a Senior Cloud Security Engineer to join their remote-first team in Portugal or Poland. The role involves product-focused incident response, security engineering and automation, vulnerability management, and collaboration with engineering teams. The ideal candidate should have deep hands-on experience securing AWS environments, comprehensive understanding of AWS services, proficiency with Terraform, experience in incident response, and knowledge of application security fundamentals.

Software Engineer - Back End Leaning (Tech Lead Level)

Company: Synthesia

Location: Europe

Posted Dec 01, 2025

Synthesia is an AI video communications platform that simplifies video production for businesses. It enables large organizations to create, collaborate, and share high-quality videos efficiently. The company is trusted by leading brands and has a strong engineering team building enterprise-grade SaaS products.

Business Development Director - Real Estate Analytics

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 01, 2025

Clear Capital is seeking a proven business builder to accelerate growth in their valuations and real estate analytics business. The role involves opening new doors, winning strategic logos, and establishing Clear Capital as the partner of choice for valuation and data solutions. The ideal candidate will have a track record of converting prospects into long-term customers, achieving revenue goals, and leading a product-focused team.

Dot Net Developer

Company: Donyati

Location: USA

Posted Dec 01, 2025

Donyati is a tech consulting firm focused on innovative solutions and client-centric approaches. They emphasize expertise, passion, and continuous support. The job description highlights experience in .NET, DevOps, and Agile methodologies.

Visual Designer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical, a leading provider of open source software, is hiring Visual Designers for Brand and Design Systems. The role involves working remotely in the EMEA region to evolve brand guidelines, apply them to communications materials, UI design systems, and graphic design for digital products. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, employee assistance program, and the opportunity to travel to new locations to meet colleagues.

Music Writer

Company: Collider

Location: USA

Posted Dec 01, 2025

This is a paid freelance remote position with Collider, the #1 entertainment website. They are looking for experienced and passionate contributors to create original high-quality content. The role offers competitive compensation, flexible schedule, and exposure to a large audience.

Senior Sales Engineer

Company: EDB

Location: UK,Ireland

Posted Dec 01, 2025

EDB is seeking a Senior Sales Engineer with experience in relational databases, customer-facing roles, and technical account management. The role involves supporting the sales team, collaborating with internal and external stakeholders, and conducting product proofs of value. Preferred qualifications include experience with containers, microservices, and programming languages.

Senior Direct-Response AI Video Editor - High-growth eCommerce brand

Company: MNY Ventures

Location: Anywhere

Posted Dec 01, 2025

MNY Ventures is seeking a senior direct response AI video editor to join their rapidly growing marketing department. The role involves producing high-quality AI videos, analyzing video metrics, and applying direct response copywriting principles. The company offers performance-based rewards, high autonomy, and opportunities for growth and advancement.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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