Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Lead Software Engineer - AI Video Platform (ClipCrop)
Company: Storyteller
Location: Bulgaria
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development and adoption.
Member of Technical Staff, Backend Engineer - API
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
The role is for a Senior Software Engineer to join the Backend team at Runway, working on AI-powered video creation and collaboration tools. The company is open to hiring remote candidates across North America and Europe, with offices in major cities. The technical stack includes TypeScript, AWS, Python, PyTorch, Kubernetes, and more. The position offers the opportunity to work with a world-class engineering team, own the full API lifecycle, and improve performance and reliability.
Trading Operations Associate
Company: Kraken
Location: USA
Posted Nov 27, 2025
Kraken is a mission-focused crypto company that aims to accelerate global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are committed to security, education, and client support. The Operations & Trade Support Associate role is critical for smooth daily functioning, trade execution, operational processes, settlements, reconciliations, and regulatory compliance.
People Analytics & Data Consultant
Company: Netwrix
Location: USA
Posted Nov 27, 2025
The job description highlights a strategic role in HR analytics and data storytelling, emphasizing global compensation strategies and a culture of innovation and excellence. It outlines key responsibilities like transforming HR data into actionable insights, leading compensation programs, and collaborating with executives. The company promotes values such as customer focus, transparency, and continuous learning, while offering competitive benefits and career growth opportunities.
Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position for a fast-growing B2B SaaS platform called Storyteller. The role focuses on developing and maintaining a high-performance API and media processing platform that powers mobile and web SDKs for leading global sports brands. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset. They offer a competitive salary of up to HUF 32750000 per year and are looking for candidates with experience in fast-moving startup environments.
SOC 2 Assessor
Company: TestPros
Location: USA
Posted Nov 27, 2025
TestPros is a successful IT services company established in 1988, offering a wide range of services including cybersecurity, compliance, testing, and quality assurance. They are seeking an expert-level SOC 2 auditor to join their team on a part-time basis.
Consultant - SmartRecruiters Implementation (2nd Shift)
Company: Cielo
Location: India
Posted Nov 27, 2025
This job posting highlights Cielo's commitment to career growth, working with industry experts, and fostering a positive work environment. The role involves implementing talent acquisition technologies and requires skills in SmartRecruiters and Paradox. The company emphasizes ethical behavior, team collaboration, and professional development opportunities.
Lead Software Engineer - AI Content Intelligence Platform (Storypilot)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth position at Storypilot, a content intelligence platform for sports and media teams. The role involves leading a team of engineers to build production systems, architect APIs, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: Spain
Posted Nov 27, 2025
This is a remote Senior Software Security Engineer position in Spain. The role involves building advanced security tools and processes, collaborating with teams, and contributing to the security community. The ideal candidate has significant experience in software engineering, security concepts, and cloud systems.
Senior AI Engineer - Poe
Company: Quora
Location: USA
Posted Nov 27, 2025
Quora is a remote-first company with a mission to grow the world's collective intelligence. They have two platforms: Quora, a global knowledge sharing platform, and Poe, a platform providing access to various AI language models. They are seeking a talented AI Engineer to join the Poe team and work on cutting-edge applied LLM projects.
Lead Software Engineer - AI Content Intelligence Platform (Storypilot)
Company: Storyteller
Location: Romania
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position with Storypilot, a fast-growing B2B SaaS platform for sports and media teams. The role involves leading a team of 24 engineers to deliver measurable product impact, designing and building production systems, and leveraging AI effectively. The company values technical leadership, problem-solving, clear communication, ownership, flexibility, and a learning mindset. The recruitment process includes an intro call, a paid take-home task, and a review with pairing and interviews.
KYC/AML specialist
Company: MGID
Location: Ukraine
Posted Nov 27, 2025
MGID is a global native advertising platform that empowers brands and publishers to collaborate transparently. The company is seeking a KYC/AML Specialist to ensure regulatory compliance and protect the company's integrity. The role involves conducting KYC verification, risk assessment, monitoring partner activity, maintaining databases, collaborating with teams, reporting suspicious activity, contributing to compliance policies, and delivering training sessions.