Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior Lead - Acquisition Growth Campaigns
Company: Dropbox
Location: Canada
Posted Nov 27, 2025
The role of Senior Lead of Acquisition Growth Campaigns at Dropbox involves driving the marketing-led acquisition strategy across product-led and sales-led motions. The responsibilities include owning the end-to-end campaign acquisition strategy, leading a cross-functional growth experimentation engine, defining the early-journey customer architecture, setting the acquisition performance framework, translating experiment learnings into scalable growth programs, driving cross-functional alignment, and championing the use of AI in acquisition workflows. The requirements include 10+ years of experience in growth demand generation or acquisition marketing within B2B SaaS, demonstrated ability to lead acquisition strategy and drive alignment across cross-functional teams, deep understanding of funnel dynamics and growth experimentation methodology, and strong analytical skills. Preferred qualifications include experience scaling acquisition programs in high-growth SaaS environments, proficiency in experimentation and automation platforms, strong understanding of paid media strategy, exposure to AI-driven personalization, and a strategic marketing-analytics background.
Customer Success Manager
Company: Dropbox
Location: Japan,Singapore
Posted Nov 27, 2025
The role of a Customer Success Manager at Dropbox involves owning post-sale customer deployment, adoption, and product education. The successful candidate will build strong relationships with customers, drive product value realization, and collaborate with internal teams to ensure customer satisfaction and growth. The position requires 4+ years of experience in B2B SaaS Customer Success, strong relationship management skills, technical aptitude, and native-level fluency in Japanese.
Senior Manager - Customer Experience Automation
Company: OpenTable
Location: Canada
Posted Nov 27, 2025
OpenTable, a leader in the restaurant industry, empowers restaurants and diners with its world-class technology. The company values its employees and their impact on the organization. The role described involves leading strategic initiatives, managing teams, and leveraging AI technologies to improve customer experience and efficiency.
Staff Backend Engineer
Company: Cloudbeds
Location: Europe,Latin America
Posted Nov 27, 2025
The text describes the role of a Staff Software Engineer at Cloudbeds, focusing on delivering exceptional product experiences for customers worldwide. The position involves working on the Payments team, building secure and efficient payment systems. The ideal candidate should have extensive experience in Java, PHP, and PostgreSQL/MySQL, along with knowledge of event-driven services, IaC, Kubernetes, and Terraform. The role requires strong technical skills, collaboration, and a focus on security, compliance, and continuous learning.
Psychometrician
Company: Khan Academy
Location: USA
Posted Nov 27, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Senior Javascript Engineer
Company: Nearform
Location: India
Posted Nov 27, 2025
This job posting highlights a remote permanent Senior JavaScript Engineer role at Nearform, emphasizing opportunities to work on AI-enabled solutions, collaborate with global teams, and access benefits like flexible working, training allowances, and healthcare. The position requires expertise in JavaScript frameworks and agile practices while offering career growth and impactful projects.
Senior Software Engineer - AI
Company: Webflow
Location: USA
Posted Nov 27, 2025
Webflow is building an AI-native Digital Experience Platform as a remote-first company. They aim to bring development superpowers to everyone, from entrepreneurs to global enterprises. The company values trust, transparency, creativity, and a high bar for technical quality. They are looking for a Senior Software Engineer AI to lead architecture and design for AI features, collaborate with teams, and stay updated on AI advancements.
Senior Software Engineer - Rust - Onchain
Company: Kraken
Location: USA
Posted Nov 27, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and seek talented engineers to build high-quality enhancements and bring new on-chain utility to Kraken.
(S)VP of Product
Company: Buildout
Location: USA
Posted Nov 27, 2025
Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company is seeking a Senior Vice President of Product to drive innovation and development of their established products, with a focus on AI and exceptional user experience. The ideal candidate will have a deep understanding of commercial real estate and workflow automation, a proven track record in product and design management, and the ability to lead cross-functional teams in a fast-paced environment.
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: Sweden
Posted Nov 27, 2025
This job posting is for a Senior Software Security Engineer position at Grafana Labs in Sweden. The role involves designing and maintaining internal detection systems, developing detection as code capabilities, working with product teams to ensure effective telemetry, leading response tooling development, and guiding cross-functional teams in integrating telemetry detections and response procedures. The ideal candidate should have significant experience in software engineering, core security concepts, and public clouds. The position offers a competitive compensation range and RSUs.
Member of Technical Staff - Applied Research
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
The role is for an Applied Research Scientist to develop cutting-edge computer vision and generative models for creative tools. The position requires 4+ years of experience in machine learning, computer vision, and graphics, as well as expertise in programming languages and deep learning frameworks. The team values strong communication, collaboration, and the ability to bring research to production and integrate it with user interfaces.
Senior Business Operations Manager - Global Enterprise
Company: Sprout Social
Location: USA
Posted Nov 27, 2025
Sprout Social is hiring a Senior Business Operations Manager for the Revenue Operations team. The role involves collaborating with senior leadership, leading sales operational strategies, developing dashboards, and partnering with cross-functional teams. The ideal candidate has 6-8+ years of experience in sales operations, strong leadership skills, and a track record of driving change and improvement.