Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior Data Scientist
Company: Khan Academy
Location: USA
Posted Nov 23, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Engineering Manager - Infrastructure
Company: Apollo.io
Location: Remote
Posted Nov 23, 2025
The role is for an Engineering Manager to lead a team responsible for keeping Apollo's systems fast, reliable, and scalable. The manager will work closely with senior leadership, drive best-in-class engineering practices, and help define the next-generation infrastructure strategy. The ideal candidate has experience in leading teams, designing distributed systems, and expertise in cloud environments, Kubernetes, Docker, Terraform, and observability tools.
Security Engineer - Cloud Security
Company: Red Cell Partners
Location: Remote
Posted Nov 23, 2025
Trase Systems is an AI company founded in 2023 that provides an end-to-end solution for deploying, managing, and optimizing AI in the enterprise. They specialize in AI Agent innovation and have topped the Hugging Face GAIA Leaderboard. The company is seeking a Cloud Security Engineer to join their team and ensure the security and availability of their production cloud environments.
Staff Backend Engineer - Developer Experience (Ruby)
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role of Staff Backend Engineer in the Developer Experience group involves working cross-functionally to improve the engineering experience across GitLab's internal engineering teams. The focus is on identifying and removing friction points, modernizing testing, standardizing logging, and optimizing CI/CD pipelines. The role requires deep experience with developer tooling, leading platform initiatives, influencing without authority, and collaborating across functions.
Android Software Engineer - Ad Formats
Company: Reddit
Location: USA
Posted Nov 23, 2025
The Brand Ad Formats team at Reddit focuses on developing high-impact ad formats to maximize reach and brand awareness for advertisers. They are working on innovative new ad formats, including interactive and AI-powered formats. The team is seeking a skilled Android Engineer to build and enhance ad experiences on Reddit's Android app.
Analytics Engineer
Company: Cloudbeds
Location: Remote
Posted Nov 23, 2025
The job description outlines the role of an Analytics Engineer within the Business Intelligence team. The position involves designing and optimizing data pipelines, building business-friendly datasets, and ensuring data quality and consistency. The ideal candidate should have experience in analytics engineering, strong SQL skills, familiarity with Python, and experience with modern data warehouses like Snowflake.
GM - Andela Learning Solutions
Company: Andela
Location: Remote
Posted Nov 23, 2025
Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They are launching Andela Academy, a new business line to help enterprises reskill and redeploy their workforce at scale. The company is seeking a General Manager to lead this fast-growing revenue stream, focusing on building, scaling, and commercializing enterprise learning offerings across AI, Cloud, Data, and other high-demand domains.
Public Relations & Communications Manager
Company: Kraken
Location: Remote
Posted Nov 23, 2025
Kraken promotes its mission-driven approach to advancing crypto adoption, highlighting a global team dedicated to innovation and financial inclusion. The company emphasizes its commitment to security, education, and client support while seeking passionate candidates to join their remote workforce.
Solutions Architect
Company: Grafana Labs
Location: USA
Posted Nov 23, 2025
Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.
Intermediate Backend Engineer (RoR) - Security Risk Management: Platform Management
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role is for an Intermediate Backend Engineer to join the Security Platform Management team at GitLab. The team is building enterprise security solutions from the ground up, including a new Security Manager role system, assets inventory capabilities, logical asset gathering, and a unified configuration mechanism for GitLab security tools. The role involves designing and developing next-generation Security Platform Management capabilities, building scalable backend systems, creating robust APIs, and collaborating with cross-functional teams.
QA Engineer II (with SEO Testing Experience)
Company: Outliant
Location: Remote
Posted Nov 23, 2025
Ignite Visibility is a cutting-edge digital marketing agency celebrating its innovative approach and recent expansion through the acquisition of Outliant. The QA Engineer II role emphasizes quality assurance, test automation, and collaboration in a dynamic environment offering career growth, flexible work arrangements, and competitive benefits.
Senior Machine Learning Manager - Ads Content Understanding
Company: Reddit
Location: Remote
Posted Nov 23, 2025
The text describes the Ads Content Understanding team's role in Reddit's monetization efforts, focusing on machine learning and data-driven solutions. It outlines job responsibilities, required qualifications, and benefits for a Senior Engineering Manager position.