Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Cyber Security Analyst

Company: Immersive

Location: UK

Posted Nov 23, 2025

Immersive Labs is a leading cyber resilience solution provider that helps organizations improve their security posture through immersive threat simulations and readiness assessments. The company is hiring a Cyber Security Analyst to join their Risk & Security team in the UK, focusing on securing their internal estate and the Immersive One platform. The role involves operating security platforms, documenting SOPs, horizon scanning for threats, managing bug bounty programs, and conducting security audits. Immersive Labs offers a range of benefits and values, including flexibility, career development, and a sociable team culture.

VP - Strategic Pursuit Team (SPT)

Company: EDB

Location: USA

Posted Nov 23, 2025

EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking an exceptional VP to drive and secure the company's largest, most complex, and transformative enterprise opportunities globally. The role requires a proven track record of orchestrating cross-boundary resources and partnerships to win pivotal multimillion-dollar engagements.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 23, 2025

The role of Enterprise Sales Director Central US at Lumos involves leading the strategic enterprise segment across the Central region for companies with 2000+ employees. The responsibilities include managing a team of quota-carrying Enterprise AEs, setting clear activity and quality standards, owning the regional business plan, running a tight operating cadence, ensuring world-class execution of the sales process, leading pipeline generation strategy, partnering with SE leadership, building a partner co-sell motion, using data to diagnose gaps and implement corrective plays, and fostering an accountable and performance-based culture. The ideal candidate should have 5+ years of experience leading enterprise account executives, a consistent record of team overattainment in complex multistakeholder enterprise deals, deep understanding of SaaS/Cloud GTM identity security or enterprise IT domain, mastery of MEDDPICC, forecast discipline, strong cross-functional influence, and executive presence.

Senior Product Manager

Company: Litify

Location: USA

Posted Nov 23, 2025

Litify is revolutionizing the legal industry with innovative technology, recognized for its growth and awards. They seek a Senior Product Manager to lead key initiatives, offering competitive salaries and benefits.

Director Alliances

Company: EDB

Location: USA

Posted Nov 23, 2025

EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking a highly experienced Sr Director of Strategic Alliances to define, drive, and execute the company's strategic alliances strategy. The role involves building deep relationships with global technology leaders, negotiating high-value agreements, and accelerating the product roadmap through partnerships.

Project Manager - Marketing

Company: Saviynt

Location: USA

Posted Nov 23, 2025

Saviynt is an AI-powered identity platform that helps organizations manage and govern access to their applications, data, and business processes. The company is recognized as a leader in identity security and is helping customers safely accelerate their deployment and usage of AI. Saviynt is building an in-house creative engine and is hiring a Creative Project Manager to lead the planning and execution of marketing projects, ensuring timely delivery and high-quality output.

Partner Development Manager - Sales Aligned

Company: Stripe

Location: USA

Posted Nov 23, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Global Alliances and Channels team focuses on building partnerships with professional services firms and technology alliance partners. The Partner Development Manager Sales Aligned role supports the success of Stripe's Alliances & Channels organization by driving joint go-to-market activities and partner-related revenue growth.

Staff Technical Program Manager - Engineering Productivity

Company: Dropbox

Location: Canada

Posted Nov 23, 2025

Dropbox is seeking an exceptional Technical Program Manager (TPM) to lead enterprise-wide programs and drive strategic engineering initiatives. The ideal candidate will have strong technical experience, excellent communication skills, and a proven track record of delivering complex cross-functional programs. The role involves program leadership, stakeholder management, executive communication, leadership through influence, operational excellence, data-driven execution, and culture mentorship.

Sales Development Representative - API/CPaaS

Company: Vonage

Location: USA

Posted Nov 23, 2025

The role of Sales Development Representative at Vonage API is crucial for generating sales pipeline and refining sales and marketing strategy. The position offers tremendous growth opportunities and the chance to develop skills in B2B technology sales and marketing. The company is growing rapidly and expects SDRs to grow to more senior positions as they gain experience and achieve higher levels of performance.

Vice President - Product Marketing

Company: G-P

Location: USA

Posted Nov 23, 2025

The text promotes GP's AI-powered HR compliance tool, highlighting its benefits for HR leaders and cost savings. It outlines a leadership role in product marketing with responsibilities for strategy, team development, and global market expansion, emphasizing the company's growth potential and technological innovation.

Senior Software Engineer

Company: Wikimedia Foundation

Location: USA

Posted Nov 23, 2025

The Wikimedia Foundation seeks a Senior Software Engineer to contribute to high-impact projects, innovate data feeds, and collaborate on a globally distributed team. The role involves designing scalable systems, maintaining reliability, and supporting open-source initiatives. The position offers competitive pay and opportunities to shape the future of knowledge sharing.

Senior Pentester

Company: Synack

Location: USA

Posted Nov 23, 2025

Synack is seeking a talented penetration tester to join their new team. The role involves conducting penetration tests, identifying vulnerabilities, and writing professional reports. The ideal candidate should have experience in various types of offensive security engagements, strong communication skills, and relevant certifications.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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