Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Salesforce Business Analyst
Company: Guidehouse
Location: USA
Posted Nov 15, 2025
The job description outlines the role of a Salesforce consultant who will engage with customers, understand their business needs, and design and implement Salesforce solutions. The ideal candidate should have a degree, relevant experience in IT systems development and Salesforce administration, and at least one current Salesforce certification. The role requires excellent communication skills, teamwork, and experience with Agile methodology.
SEO Content Specialist
Company: Canva
Location: South Korea
Posted Nov 15, 2025
Canva is seeking a passionate SEO Content Specialist to join their team in South Korea for a 12-month engagement. The role involves expanding SEO content strategy, localizing content for South Korean audiences, and creating engaging content on Naver properties. The ideal candidate should be a native Korean speaker with business-level English, excellent grasp of the Korean language, and experience in SEO content projects on large websites.
Senior Machine Learning Systems Engineer (Training Optimization)
Company: Canva
Location: China
Posted Nov 15, 2025
The company is a team within a Generative AI supergroup focused on inventing foundational technologies for AI-assisted design. They build large-scale models and research to power the Canvas creative intelligence engine, collaborating globally on projects like smart editing and AI video tools. The role is for a Senior Machine Learning Systems Engineer to lead efforts in scaling and optimizing training systems for large multimodal and foundation models, working at the intersection of systems and AI research.
Senior Software Engineer - Development Collaboration (Python, Golang)
Company: Canva
Location: Australia
Posted Nov 15, 2025
Canva is seeking a Senior Engineer to join their Infrastructure Developer Experience Group and help enhance the developer experience, maintain source control systems, and drive operational excellence. The role requires strong computer science knowledge, experience with Python and Go, and a passion for developer experience. Canva offers equity packages, inclusive parental leave, a Vibe & Thrive allowance, and flexible leave options.
Supervisor - Physician Coding Operations
Company: Guidehouse
Location: USA
Posted Nov 15, 2025
This job posting is for a fully remote position overseeing day-to-day client activities for multiple physician coding projects. The role requires a CPC certification, 3+ years of supervisory experience or 5+ years of physician coding experience, and excellent communication and organizational skills. Guidehouse offers a comprehensive benefits package and competitive compensation.
Salesforce Marketing Cloud Specialist / Expert
Company: Talent Hackers
Location: Nigeria
Posted Nov 15, 2025
The role is for an experienced Salesforce Marketing Cloud Specialist with 45+ years of expertise in managing, optimizing, and innovating email and SMS marketing channels. The specialist will own strategy implementation, work closely with cross-functional teams, and drive measurable growth using advanced Salesforce Marketing Cloud tools and capabilities.
Group Media Director
Company: EVERSANA
Location: USA
Posted Nov 15, 2025
EVERSANA is a global life sciences marketing agency committed to improving patient lives through innovation and diversity. They seek a Group Media Director with expertise in pharmaceutical media strategies and compliance.
Staff Data Scientist - Operations
Company: Mozilla
Location: Remote
Posted Nov 15, 2025
Mozilla Corporation, a nonprofit-backed technology company, is seeking a Staff Data Scientist to support Global Operations. The role involves leading foundational reporting, automating workflows, and identifying opportunities to improve operational efficiency and performance across various teams. The ideal candidate will have a strong analytical toolkit, fluency in AI technologies, and experience in operational domains.
Medical Coder - High Complexity ENT Surgical
Company: Guidehouse
Location: USA
Posted Nov 15, 2025
The job posting is for a part-time, fully remote ENT Surgery Pro Fee Coder position. The role requires proficiency in surgical coding for high complexity ENT surgery cases, accurate coding of conditions and procedures, and maintaining a high level of productivity. The position offers competitive compensation and a comprehensive benefits package.
Data Analyst - Client Experience
Company: labcorp
Location: USA
Posted Nov 15, 2025
Labcorp West Division is hiring a Data Analyst for Client Experience. The role involves extracting, analyzing, and visualizing data using various tools to support CX goals. The position requires strong SQL skills, business analytics capabilities, and experience with data modeling and visualization. The role offers opportunities to collaborate across teams, present data insights, and leverage AI-based tools to optimize analysis.
Program Manager - Global Sales Organization
Company: VSP Vision
Location: USA
Posted Nov 15, 2025
The job description outlines the responsibilities and requirements for a Program Manager role at VSP Vision. The role involves coordinating multiple related projects, partnering with business leaders, developing program roadmaps, managing governance, monitoring performance, performing risk management, and ensuring adherence to plans and schedules. The ideal candidate should have a bachelor's degree, 6+ years of project/program management experience, strong leadership and communication skills, financial management abilities, and strategic thinking.
VP - Strategic Planning
Company: EVERSANA
Location: USA
Posted Nov 15, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a VP Strategic Planner with 15+ years of experience to lead the strategic planning process, inspire teams, and drive innovation.